Joe Gumm sits down with Tara Webb, National Sales Director for the Allstate Auto Dealer Program. In this interview, Tara and Joe discuss the Allstate Auto Dealer Program, what dealers should focus on for 2018, and keeping up with changes in the auto industry.
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On the Dash:
Overall dealership worker satisfaction sits at 80%, but drops to 64% for one-to-three-year staff.
Work-life balance and inadequate benefits emerged as this year's fastest-growing stress factors.
64%...
Losing a top performer costs more than most dealers realize, often more than double an employee's salary. Turnover is something most dealerships will eventually face, but having a framework to...
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
As dealerships navigate a more competitive sales environment, many continue investing in staffing while searching for ways to improve performance from existing leads. According to Kyle Disher, Founder and CEO...