TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%
TSLA404.110-5.88%
GM72.630-0.47%
F13.0600.03%
RIVN12.900-0.45%
CYD50.420-0.02%
HMC25.3200.11%
TM185.470-1.9%
CVNA63.415-2.605%
PAG156.460-3.29%
LAD257.090-7.8%
AN178.590-3.35%
GPI305.470-11.71%
ABG177.5001.22%
SAH72.870-1.19%

Search for: Customer Data Platforms,

Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news. electric vehicles

Impel acquires Outsell in $100 million deal to enhance automotive AI and customer data platforms

- July 26, 2024
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Future of Automotive Daily Automotive News
On the latest episode of Auto Marketing Now, Brian Pasch tackles the primary issues dealers face selling electric vehicles to anxious clients 

The importance of proper “hygiene” when using customer data platforms — Brian Pasch

- December 27, 2023
Customer data platforms (CDP) have quickly become an important part of automotive retailing, with the number of storefronts using this crucial technology growing on a daily basis. However, many dealers...
Featured
First-party data collected directly from your customers  will be king in a post-cookie world. This includes data from sources like website analytics.

Leveraging customer data platforms ahead of Google’s 2024 cookie depreciation

- June 15, 2023
Today, a majority of auto dealerships find themselves at a crossroads as 2024 looms. In 1992, Netscape invented the cookie, which sparked the profitable revolution of online advertising. So, Google's...
Sales & Marketing Articles
Why data infrastructure is becoming the foundation of AI success in automotive retail 

Why data infrastructure is becoming the foundation of AI success in automotive retail 

- May 11, 2026
As technology evolves, so do challenges. For dealers trying to make sense of it all, having the right strategy in place is just as important as the technology itself. Joining...
Digital Retailing Driving Solutions
Cox Automotive to acquire Fullpath to expand AI-driven marketing, data capabilities

Cox Automotive to acquire Fullpath to expand AI-driven marketing, data capabilities

- April 23, 2026
On the Dash: AI-driven data platforms will become central to dealership marketing and customer engagement strategies. Unified data ecosystems can reduce inefficiencies and improve campaign performance. Expect increased pressure to...
Automotive Marketing Articles
intelligence

From automation to intelligence: How AI and connected data are transforming automotive lead generation

- April 1, 2026
Artificial intelligence has quickly become one of the most discussed technologies in automotive retail. Vendors often highlight AI powered chatbots, automated marketing campaigns and conversational assistants as the future of...
EVs & Technology Articles
Shep Hyken on how customer experience drives loyalty in 2026

Shep Hyken on how customer experience drives loyalty in 2026

- March 30, 2026
Businesses continue to face increasing pressure to deliver consistent service and reliable products. On today's episode of CBT Now, Shep Hyken, customer service and CX keynote speaker, New York Times...
Customer Experience CBT Now
Ford and Bread Financial Accelerate Customer Benefits with New Financing Program— Unlocking Enhanced Experiences and Exclusive Loyalty Rewards

Ford and Bread Financial accelerate customer benefits with new financing program— unlocking enhanced experiences and exclusive loyalty rewards

- March 12, 2026
New long-term agreement includes co-brand credit card and installment loan programs, delivering tailored solutions to qualifying customers Cardholders can enjoy access to instant purchasing power, flexible payment plans and unique...
Press Releases Articles
CarGurus data breach

CarGurus allegedly hit in data breach, claiming 1.7 million records stolen

- February 24, 2026
On the Dash: Third-party marketplace breaches can expose corporate and potentially sensitive operational data. Voice phishing targeting SSO systems remains an active threat vector for automotive-related platforms. Dealers should reassess...
Industry News Articles
Dealers at NADA Show 2026 say AI and connected data can improve profitability, inventory decisions, and customer experience.

Dealers see AI and connected data as profit drivers for 2026

- February 5, 2026
On the Dash: Dealers say AI delivers value only when systems are integrated across sales, service, and customer communications. Real-time data sharing can improve trade-in accuracy, inventory turns, and dealership-wide...
Articles Headlines


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CBT News heads to Washington, D.C., to host Auto Leadership Summit
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Rising gas prices push shoppers toward hybrids and used vehicles
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Cox Automotive's Derek Hansen talks about how AI is reshaping used-vehicle sales and sourcing as inventory hits historic lows.
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How AI is reshaping used-vehicle sales and sourcing as inventory hits historic lows

CBT News
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