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Paul Appelbaum joins CBT News at the 2023 Digital Dealer conference to discuss the importance of accurate payment estimates.

How payment estimates impact the customer experience — Paul Appelbaum |...

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Inaccurate payment estimates are one of the biggest pain points for car buyers, sometimes ruining the dealership experience for consumers. Unfortunately, many dealers rely...
Jade Terreberry joins CBT News to discuss the power of first-party data and the effort to equip dealers with this essential technology.

Maximizing dealership profits with first-party data — Jade Terreberry | Cox...

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First-party data, customer information collected and stored by a business, is a powerful tool that allows companies to provide better, more efficient service. But...
Kyle Hollaway and Amber Daniel join Driving Solutions to discuss ethical data collection and the process of finding the right data provider.

How to identify the best data collection partner for your dealership

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Data collection is a challenging task for car dealers despite being a crucial component in modern automotive retail. Companies must be careful in how...
Jennifer Torres joins Inside Automotive to discuss how used car dealers can easily purchase inventory with a private listing platform.

Used car dealers accelerating acquisitions with private listing platforms — Jennifer...

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As consumers hold onto their vehicles for longer periods of time, used car dealers are looking for alternatives to trade-ins and auctions to keep...
Glenn Pasch joins Inside Automotive to discuss new digital marketing and customer data collection tools for dealers.

Emerging trends in digital marketing and data collection for dealers —...

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Customer data and digital marketing are crucial tools for running a profitable dealership. On this episode of Inside Automotive, host Jim Fitzpatrick is joined...
In this era of hyper-connected, super-personalized customer experiences, leveraging customer data makes all the difference in car sales.

Types of customer data that will help you better understand and...

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Are you ready for some detective work? See, in our auto dealership universe, there’s this untapped goldmine that’s waiting for a bit of investigation—call...
Car buying demographics in the U.S. are evolving, and attracting first-time car buyers, particularly millennials, is increasingly important.

Attracting first-time car buyers: How to understand the needs of younger...

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First-time car buyers, particularly millennials, are becoming an increasingly influential demographic in the auto retail industry. Previously, experts underestimated the interest of this generation...
Aaron Baldwin joins Inside Automotive to discuss the complexities of data activation and what dealers should know before choosing a provider

Data activation in the dealership: Using third-party platforms to boost marketing

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Dealers know the importance of collecting and analyzing customer information, but many struggle to understand the complex factors influencing successful data activation. On this...

The three levels of functionality in hybrid CDP platforms

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On the last episode of Auto Marketing Now, host Brian Pasch, founder of PCG Companies and auto marketing expert, provided updates on the launch of Google Analytics 4 and...
Leveraging first-party data instead of third-party cookie-based marketing gives dealers more control over customer retention and acquisition.

Marketing challenges dealers can solve with a customer data platform: Key...

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By now, you’ve likely heard that Google has planned to phase out third-party cookies in 2024. In the digital marketing landscape, the third-party cookie...