TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%
TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%
TSLA370.59016.48%
GM78.270-1.04%
F12.100-0.17%
RIVN14.300-0.46%
CYD31.950-0.31%
HMC31.350-0.27%
TM181.490-1.85%
CVNA63.7800.74%
PAG204.0301.19%
LAD307.7701.7%
AN162.460-2.53%
GPI249.840-6.86%
ABG175.880-2.59%
SAH62.830-0.93%

Turning Around the Poor Performer – Dave Anderson, LearnToLead

The mental aspect of sales can weigh heavily on sales teams in dealerships across the country. Dealers are always looking for ways to motivate their teams to push sales to the next level. Dave Anderson, leadership expert and president of LearntoLead joined us to talk about how to motivate a poor performer on your sales team and help them take that next step.

Now, the best way to prevent poor performers in your dealership is to not hire them in the first place. If you continue to have a pattern of poor performers, then it might be time to look at your hiring strategy.

To turn around a poor performer, Dave says that sales managers need to do four things. The first is establishing an objective with the poor performer. Provide them with the utmost clarity on what the expectation is. Then, establish a deadline to achieve that objective, and subsequently, a consequence if they don’t. Don’t forget to give them feedback during this process so they are guided in the right direction. If they are still not performing after all of that, then be sure to fulfill whatever consequence you established.

To hear more valuable insight and information from Dave Anderson, be sure to watch our interview above.

Known as ‘Mr. Accountability,’ Dave is an acclaimed international speaker and author of 14 books on personal and corporate performance improvement. After working in the car business for years, Dave began LearnToLead in 1999 with the goal to help individuals and organizations reach their personal and corporate potential.


Did you enjoy this interview with leadership expert Dave Anderson? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.

soundcloudBe sure to follow us on Facebook and Twitter to stay up to date or catch-up on all of our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

More from Management & Leadership
How dealers can foster a culture of true collaboration

How dealers can foster a culture of true collaboration

- September 30, 2026
Leadership is not about having all the answers, solving every problem, or dominating every conversation. On the latest episode of Lessons in Leadership, Leadership Expert and President and CEO of...
dealership's logistics costs

Anticipating your dealership’s logistics costs

- September 28, 2026
Most dealerships track vehicle acquisition expenses down to the dollar, yet dealership logistics costs remain scattered across departments where nobody owns the total. One portion sits in the new-vehicle department as inbound freight, while another lives...
How to handle managers who refuse coaching 

How to handle managers who refuse coaching 

- September 22, 2026
Many dealership managers earn promotions through production, yet few learn to lead their teams. Often, those managers push back on leadership coaching, but that resistance could cost them and the...
Former Chick-Fil-A VP on finding, hiring and keeping great talent

Former Chick-Fil-A VP on finding, hiring and keeping great talent

- September 17, 2026
Many dealers fill open positions as quickly as they can, especially when good applicants are hard to find. The dealerships that pull ahead take more care in choosing their people...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.