What every dealership leader should do before Q4 slips away
The final quarter gives dealership leaders one more chance to refocus a team worn down by summer. On today's edition of CBT Live, Dave Anderson, CEO of LearnToLead, outlines a Q4...
TSLA360.075-7.08499%
GM83.6750.625%
F12.2900.24%
RIVN13.0100.06%
CYD26.6950.125%
HMC34.0100.56%
TM192.4303.83%
CVNA60.7602.8%
PAG211.46016.67%
LAD296.36014.87%
AN160.5207.33%
GPI239.20510.835%
ABG170.8408.87%
SAH64.0203.97%
TSLA360.075-7.08499%
GM83.6750.625%
F12.2900.24%
RIVN13.0100.06%
CYD26.6950.125%
HMC34.0100.56%
TM192.4303.83%
CVNA60.7602.8%
PAG211.46016.67%
LAD296.36014.87%
AN160.5207.33%
GPI239.20510.835%
ABG170.8408.87%
SAH64.0203.97%
TSLA360.075-7.08499%
GM83.6750.625%
F12.2900.24%
RIVN13.0100.06%
CYD26.6950.125%
HMC34.0100.56%
TM192.4303.83%
CVNA60.7602.8%
PAG211.46016.67%
LAD296.36014.87%
AN160.5207.33%
GPI239.20510.835%
ABG170.8408.87%
SAH64.0203.97%
leadership
How to handle managers who refuse coaching
Many dealership managers earn promotions through production, yet few learn to lead their teams. Often, those managers push back on leadership coaching, but that resistance could cost them and the...
AI isn’t replacing loyalty-based sales, it’s strengthening it
Artificial intelligence (AI) is working its way into nearly every corner of business today. Dealerships are no exception, although some are showing some resistance when it comes to adopting AI....
Former NFL exec. Scott Pioli says winning teams are powered by people, not skill
Good dealerships and great ones often look similar on paper, but the difference shows up in the details, according to one of football's most decorated team builders.
Scott Pioli spent 27...
How having happy, well-trained employees leads to happy car buyers
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
Finance Director shares path from rejection to BMW rooftop success
Symphony Wills did not stumble into the car business. She chased it, fought rejection, and took on a two-hour commute to get her foot in the door and onto the...
Why expectations, not technology, drive dealership performance
The car business is changing fast. Margins are tighter. AI is reshaping how dealerships hire, sell, and service customers. New franchises are struggling to hold market share. But what separates...
How to manage high-performing, but toxic employees in fixed operations
In the dynamic world of automotive dealership fixed operations, the pursuit of excellence is paramount. Dealerships rely on a dedicated team of technicians, service advisors, and parts personnel to deliver...
How a digital leaderboard can drive performance at your dealership
From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition is increasing, and customer preferences are...
Stop commanding and start communicating: 6 benefits of collaborative leadership
The success of a business depends heavily on its people, including everyone from entry-level employees to top executives. Everyone plays a role, and therefore it makes sense that collaboration is...
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