Why am I seeing so much repair work in shops today instead of the healthy balance of maintenance and repair work we used to enjoy? The answer is actually simple: the average...
The severe lack of auto technicians in the U.S. has prompted a number of initiatives to hire trained mechanics at auto dealerships.
The National Automobile Dealers Association (NADA), National Urban League,...
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail your plans in a hurry. When...
Openness in the service drive in today’s climate will help ensure your CSI is rock steady and profitability greatly enhanced!
Challenges from the post-pandemic operating environment have allowed greater drift from...
Though the idea of electric vehicles (EVs) can be traced back to the 1800s, with over half a million units sold in the first quarter of 2020, it was the...
In 2020, new car dealerships reported $111 billion in revenue through service and parts alone. If you are focused on growing the service side of the dealership, these statistics should...
In a TechForce Foundation report last year, it was forecasted that the auto, diesel, and collision industries would collectively be short by approximately 642,000 technicians by 2024. Past NADA Chairman...
On Thursday, the Biden administration announced new vaccination requirements that will apply for nearly one-third of Americans and over half of those in the workforce in the United States. A...
Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are...
According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s...