Is there a case for remote vehicle servicing?
According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s...
TSLA372.250-2.33%
GM75.750-1.46%
F11.580-0.36%
RIVN11.910-0.15%
CYD23.460-0.43%
HMC34.175-0.405%
TM197.150-1.07%
CVNA57.530-1.19%
PAG212.3250.215%
LAD295.1404.07%
AN160.990-0.85%
GPI243.4800.69%
ABG172.360-1.07%
SAH61.370-1.77%
TSLA372.250-2.33%
GM75.750-1.46%
F11.580-0.36%
RIVN11.910-0.15%
CYD23.460-0.43%
HMC34.175-0.405%
TM197.150-1.07%
CVNA57.530-1.19%
PAG212.3250.215%
LAD295.1404.07%
AN160.990-0.85%
GPI243.4800.69%
ABG172.360-1.07%
SAH61.370-1.77%
TSLA372.250-2.33%
GM75.750-1.46%
F11.580-0.36%
RIVN11.910-0.15%
CYD23.460-0.43%
HMC34.175-0.405%
TM197.150-1.07%
CVNA57.530-1.19%
PAG212.3250.215%
LAD295.1404.07%
AN160.990-0.85%
GPI243.4800.69%
ABG172.360-1.07%
SAH61.370-1.77%
technicians
Technicians Among the Unheralded Heroes in Pandemic Recovery
Since the middle of March when much of the nation was deeply affected by COVID-19 restrictions, automotive technicians have been keeping the nation running. Prior to April guidance regarding essential...
Pros and Cons of a 4-Day Work Week for Service Technicians
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the time of his prediction, the industrial...
The Best Way to Pay Technicians
On this week's episode of the Weekly Tune-Up, CBT's Jim Fitzpatrick talks to fixed-ops expert, and regular CBT contributor, John Fairchild of Fairchild Automotive Solutions. Jim talks to John about what...
Ford and Bosch Utilizing VR in Mach-E Training
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...
5 Tips and Strategies for an Effective Service Department Mentoring Program
Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the...
Three Options to Recruit Techs During the Shortage
The automotive industry’s well-documented technician shortage is a serious concern. For the 76,000 technician positions that are vacated annually, whether technicians changing industries or to retire, only 39,000 new techs...
How Should You Pay Entry-Level Technicians?
On today's episode of the Weekly Tune-Up, Becky Nixon discusses whether you should pay your entry-level technicians at a flat-rate or hourly as well as some pros and cons of...
The Best Way to Pay Your Service Technicians
Employee wages are one of the biggest expense of any dealership. This is especially true in the service department. Attracting quality talent and paying them what they are worth are...
How Should You Pay Your Technicians? (Part 3)
On today's episode of the Weekly Tune-Up, Becky Nixon continues her series on how you should be paying your technicians. In part three, Becky answers the question: Do we retire...
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