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training

Investing in your Technicians with Training

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An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent,...
newscast

How to solve the service tech shortage | Solving the Transaction...

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On today's CBT Newscast for Wednesday, August 9th, 2017: How to solve the service tech shortage We often hear the phrase, "dealers need to prepare for...
newscast

Daily Newscast: Jeff Dyke: One price environment promotes healthy culture at...

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  On today's CBT Newscast for Monday May 8, 2017:  One price environment promotes healthy culture at EchoPark – Jeff Dyke Interview On a recent visit to...
technicians

How Technicians Can Help Market your Dealership

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Marketing at your dealership shouldn't just be limited to your internet department. There are valuable opportunities for outreach in every department even your service...

CBT News – June 22, 2015

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On today's show: - Managing Director of AutoPoint, Richard Holland, discusses what might be making your technicians unhappy - Sales Tip of the Day with Jeff Cowan on...