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CPO sales stronger than predicted in February — Cox Automotive

According to Cox Automotive, Certified Preowned (CPO) sales are up year-over-year despite expectations of a decline. CPO sales climbed 1.9% to 205,946 units from January...

New study says most SUVs lack sufficient backseat protection

A new study by the Insurance Institute for Highway Safety (IIHS) suggests that most SUVs lack suitable protection for backseat passengers. IIHS tested 13 SUVs...

Colin Carrasquillo: The significance of first party data for marketing teams

Through the end of the year and into 2023, marketing teams must work effectively with dealers to maintain customer engagement. Colin Carrasquillo, the digital...

Jeff Wyler Automotive Family’s first 100% solution study- Kevin Frye

Because consumers today have so many options when it comes to purchasing a vehicle, the Jeff Wyler Automotive Family recently conducted a user experience...

J.D. Power U.S. Vehicle Dependability Study shows marked improvement in quality

Details of the 2021 J.D. Power U.S. Vehicle Dependability Study were released on Thursday, and the results are largely positive. Overall, the customer survey...

Pandemic vehicle purchases kicked truck sales into high gear

A new study from CarGurus is revealing a trend in auto retail toward larger vehicle purchases, particularly pickup trucks. The 2020 Pickup Truck Sentiment...

Car Buyers Have Positive Outlook, But Still Show Concerns From COVID-19

There may be a swing in optimism among car buyers even in the midst of the COVID-19 pandemic. At least, that seems to be...

4 Essential Takeaways from Cox Automotive’s Latest Dealership Staffing Study

When it comes to any workforce, the most crucial element is human capital. The skills, knowledge, and experience of those you hire will either...
sales satisfaction

Takeaways from J.D. Power’s 2019 U.S. Sales Satisfaction Index Study

J.D. Power just released its annual Sales Satisfaction Index (SSI) Study, and once again, Porsche has topped the list in sales satisfaction for a...
hiring process

Why Your Dealership Needs to Review Its Hiring Process

When numbers start dropping, dealerships might assume that the cause is vehicle trends, fickle customers, or a general economic slump. They may not realize...