TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


Steve Stauning

market share

Dealers Growing Market Share: What Really Separates Them from the Rest?

- October 15, 2018
With multiple automotive conferences and expos filling the schedule, October has become known to many in the industry as “conference month.” This year, as with every year, these gatherings will...
Sales & Marketing Articles
newscast

Assumptive Selling: Treat Every Up as a Qualified Buyer | How to Avoid These Five Marketing Pitfalls at Your Dealership | Use These 6 Tips to Treat Every Caller Like Royalty

- October 10, 2018
Today on CBTNews.com - Wednesday, October 10th, 2018: Assumptive Selling: Treat Every Up as a Qualified Buyer - Steve Stauning Every dealer wants to see their sales improve without having to spend...
Daily Newscast
qualified buyer

Assumptive Selling: Treat Every Up as a Qualified Buyer – Steve Stauning

- October 10, 2018
Every dealer wants to see their sales improve without having to spend more money on generating new leads, and that means making the most of every customer experience that comes...
Sales & Marketing Featured
Steven Stauning

Using Customer Experience to Shied Your Dealership from Disruption

- July 16, 2018
When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-a comes to mind. The Food Chain has set themselves apart from their competitors by providing a...
Sales & Marketing Auto News
newscast

Your Customer Experience Will Determine Your Dealership’s Success | Tesla Employees Report Harsh Working Conditions | FTC Conduct First Compliance Sweep for Used Car Rule

- July 16, 2018
Today on CBTNews.com - Monday, July 16th, 2018: Your Customer Experience Will Determine Your Dealership's Success When you think of businesses with outstanding customer service, it’s highly probable that Chick-fil-A comes to...
Daily Newscast

Simple Changes That Increase Profits | Porsche Equips 189 Dealerships With Charging Stations | Are Consumers Upgrading Cars like They Would a Cell Phone?

- March 2, 2018
  On today's CBT Newscast for Friday, March 2nd, 2018: Simple Changes That Increase Profits Steve Stauning, Founder of SteveStauning.com and regular contributor at CBT News, sat down with CBT's Joe Gumm to discuss...
Daily Newscast
Profits

Simple Changes That Increase Profits

- March 2, 2018
  Steve Stauning, Founder of SteveStauning.com and regular contributor at CBT News, sat down with CBT's Joe Gumm to discuss some simple changes you can make to increase profits at your dealership. Demo...
Featured Headlines
Steve Stauning

Steve Stauning: How to avoid the steps to the sale that customers dislike

- January 17, 2018
  As a dealership, you have salespeople who know a lot about the customer's buying process and how to initiate it. Steve Stauning, author, contributor to CBT Magazine, and founder of...
Sales & Marketing Auto News
newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable” | How to avoid the steps to the sale that customers dislike | Going from a product-led approach to a customer-led approach

- January 17, 2018
  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you have salespeople who know a lot...
Daily Newscast
website

Steve Stauning: Goals with website leads

- November 8, 2017
You spend a lot of money on advertising and marketing, but when it comes to driving potential car-buyers to your website, what's the ultimate goal to growing website leads, calls,...
Sales & Marketing Auto News

Latest Articles

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Auto retail holds firm as Kerrigan flags geopolitical pressure, policy resets and M&A surge
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Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in values and how dealerships can protect themselves and customers with gap insurance.
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The key to closing deals underwater

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CarMax pivots to lower-priced vehicles as investors remain skeptical


CBT News
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