TSLA396.0507.15%
GM81.6453.595%
F12.9630.523%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5404.68%
CVNA391.54029.3%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%
TSLA396.0507.15%
GM81.6453.595%
F12.9630.523%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5404.68%
CVNA391.54029.3%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%
TSLA396.0507.15%
GM81.6453.595%
F12.9630.523%
RIVN17.3300.44%
CYD42.4700.1481%
HMC25.2500.89%
TM217.5404.68%
CVNA391.54029.3%
PAG162.2906.27%
LAD288.67013.8%
AN208.51510.225%
GPI351.59016.11%
ABG213.8009.71%
SAH70.6003.23%


service

digital

How Digital Tools are Empowering Dealers to Keep Calm and Carry On

- July 31, 2020
Any time that the automotive industry is faced with turmoil, the pressure is instantly applied for dealers to remain top of mind for consumers. During the 2008 recession, and now...
car

Service Opportunities as Average American Fleet Age Nearing 12 Years

- July 29, 2020
Google announced on Monday that its employees will be able to work from home into the summer of 2021. While they are the first major company to do so, the...
service

How to Improve Close Rates on Service Quotes

- June 11, 2020
Increasing revenue and improving profitability in your service drive does not necessarily mean more traffic. Efforts to drive more traffic into your drive can be expensive. Furthermore, money spent to...
consistent

Maintaining Level of Service Consistency Through Pandemic Recovery

- June 2, 2020
Maintaining a consistent level of service at all times is extremely important to the long-term success of your service department. It only takes one bad experience to drive a customer...
service

How Service Kiosks Affect Fixed Ops

- May 25, 2020
Self-service kiosks have started to pop up in more dealerships. What started out as a novelty, is quickly being hurled into the mainstream, partly with the help of the COVID-19...
express lane

Best Practices for Post-Pandemic Express Lane Service

- May 18, 2020
In wake of a global pandemic, the safety of guests and employees is foremost on dealers’ minds. Safety is foremost on the minds of your customers too. While health and...
service

What a Service Walkaround May Look Like Post Pandemic

- May 12, 2020
We’ve seen much change in the automotive industry since ‘social distancing’ became a term trending on Twitter earlier this year. From manufacturer shutdowns and stay-at-home orders forcing dealers to shutter...
service

What Are Dealers Doing to Stay Busy with Slower Service Departments?

- April 29, 2020
With social distancing, and “shelter-in-place” orders issued in many states, automotive service and aftermarket shops continue to operate, but under a different set of rules and expectations. A survey conducted April...
ride sharing

How Mobility Services are Weathering the Pandemic

- April 24, 2020
The novel coronavirus has sparked stay-at-home orders in dozens of states nationwide especially in major metropolitan areas. Like auto retail dealerships, the shutdown has had a devastating effect on alternative...

Managing Dealership Service Operations During COVID-19

- April 17, 2020
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses, including car dealer service centers, are...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.