With the technician shortage still unresolved, pay is one of the few levers that reliably attracts and keeps skilled techs. Most dealerships set it against internal assumptions rather than the...
You don't need more customers. You need better execution. As Variable Ops profitability gets less reliable, dealers lean harder on Fixed Ops, then feel forced to choose: hold prices down...
Most dealerships chase Fixed Ops growth the same way: more cars, more ROs, more parts. This guide walks General Managers and Fixed Ops Leaders through five specific places margin leaks...
Watch the full session
The full session, including the live Q&A from dealers in the room. Recorded September 2, 2026. Four fields and the replay opens right...
80% of auto shoppers move on if you don’t reply within 5 minutes. Discover how top dealerships use AI to deliver instant responses, plug hidden coverage gaps, and book more...
The first half of 2026 brought new challenges, shifting customer behaviors, and a few surprising changes in dealership phone performance.
Drawing from millions of dealership phone interactions, this report uncovers the...
As customer expectations rise, traditional CRMs are falling behind — leaving dealers with slow responses, missed opportunities, and stretched Sales teams. This report reveals how AI-powered CRMs are boosting lead‑to‑close...
The 2026 CDK Friction Points Study shows how ongoing affordability pressures are eroding customer confidence and dealer performance. While dealers are moving faster and investing in technology, persistent issues like...
Tired of missing out on the full revenue potential of your recall traffic? This Louisville-area Honda dealership faced the same challenge until they combined a disciplined service process with automotiveMastermind’s...
According to Ross Tinkham, Vice President of Automotive at Podium, dealerships face increasing pressure to respond more quickly and consistently to customer inquiries as lead volumes and market conditions continue...