TSLA423.600-12.19%
GM81.980-1.26%
F16.890-0.55%
RIVN16.9150.615%
CYD57.1700.45%
HMC26.205-0.785%
TM182.750-7.2%
CVNA70.100-2.9%
PAG167.4450.075%
LAD289.390-1.5%
AN188.2500.53%
GPI312.260-4.08%
ABG184.055-3.655%
SAH82.010-0.61%
TSLA423.600-12.19%
GM81.980-1.26%
F16.890-0.55%
RIVN16.9150.615%
CYD57.1700.45%
HMC26.205-0.785%
TM182.750-7.2%
CVNA70.100-2.9%
PAG167.4450.075%
LAD289.390-1.5%
AN188.2500.53%
GPI312.260-4.08%
ABG184.055-3.655%
SAH82.010-0.61%
TSLA423.600-12.19%
GM81.980-1.26%
F16.890-0.55%
RIVN16.9150.615%
CYD57.1700.45%
HMC26.205-0.785%
TM182.750-7.2%
CVNA70.100-2.9%
PAG167.4450.075%
LAD289.390-1.5%
AN188.2500.53%
GPI312.260-4.08%
ABG184.055-3.655%
SAH82.010-0.61%


service department

Spiffy

What will Spiffy do with its $30 million Series C funding boost?

- February 17, 2023
Technology and services company, Spiffy, recently announced $30 Million in Series C financing which it expects will drive tremendous growth in 2023 and beyond. The Presidio Group advised Spiffy throughout...
service customers customer experience TruVideo

Collaborate to own the customer experience

- February 16, 2023
In the beginning, there was Microsoft. Apple arrived a year later. And they’ve been rivals ever since. But did you know, they’ve also been business partners? Collaboration between competitors may not...
auto workers

DOL and Mercedes-Benz team up to train the next generation of auto workers

- February 10, 2023
This Wednesday, the U.S. Department of Labor revealed a collaboration with Mercedes-Benz USA to train and equip future auto workers for their careers in the industry. The partnership will provide participants...
fixed operations

How will EVs affect fixed operations revenue?

- February 6, 2023
A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In truth, it’s still too early to...
customers

5 areas where dealers can communicate better with customers

- January 16, 2023
About 90% of loyal dealership clients are still going to consider another brand when the time comes to get a new vehicle. Even if you are doing everything right, you...
service department

Auto dealers shift gears to drive profit in the service department — Juan Flores | KBB

- January 11, 2023
Dealers are looking for new ways to increase sales at the store level and in the service department. Juan Flores, Senior Director of Product Development at Kelly Blue Book (KBB), discusses what...
vendors

Vendors you should have in place to support the service department

- January 9, 2023
A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with a repaired vehicle. However, a few...
auto tech

How car dealers can navigate the ongoing auto tech shortage

- December 7, 2022
As the year continues to progress, it’s time to do an update on the auto tech shortage in the United States. As we discussed earlier in the year, the numbers...
service

Where service sales should focus as winter digs in

- November 30, 2022
With winter bearing down on us, it’s time to consider how your service department can meet the needs of drivers in your area. Aside from following the recommended maintenance schedule,...
no fault found diagnosis

How service departments can handle no fault found diagnosis

- October 26, 2022
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail your plans in a hurry. When...