How will EVs affect fixed operations revenue?
A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In truth, it’s still too early to...
TSLA405.81016.91%
GM82.1804.13%
F12.9800.5399%
RIVN17.3300.44%
CYD42.9850.6631%
HMC25.2950.935%
TM219.0706.21%
CVNA392.35030.11%
PAG163.1107.09%
LAD288.08513.215%
AN208.75010.46%
GPI352.36016.88%
ABG213.7609.67%
SAH71.1703.8%
TSLA405.81016.91%
GM82.1804.13%
F12.9800.5399%
RIVN17.3300.44%
CYD42.9850.6631%
HMC25.2950.935%
TM219.0706.21%
CVNA392.35030.11%
PAG163.1107.09%
LAD288.08513.215%
AN208.75010.46%
GPI352.36016.88%
ABG213.7609.67%
SAH71.1703.8%
TSLA405.81016.91%
GM82.1804.13%
F12.9800.5399%
RIVN17.3300.44%
CYD42.9850.6631%
HMC25.2950.935%
TM219.0706.21%
CVNA392.35030.11%
PAG163.1107.09%
LAD288.08513.215%
AN208.75010.46%
GPI352.36016.88%
ABG213.7609.67%
SAH71.1703.8%
service department
5 areas where dealers can communicate better with customers
About 90% of loyal dealership clients are still going to consider another brand when the time comes to get a new vehicle. Even if you are doing everything right, you...
Auto dealers shift gears to drive profit in the service department — Juan Flores | KBB
Dealers are looking for new ways to increase sales at the store level and in the service department. Juan Flores, Senior Director of Product Development at Kelly Blue Book (KBB), discusses what...
Vendors you should have in place to support the service department
A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with a repaired vehicle. However, a few...
How car dealers can navigate the ongoing auto tech shortage
As the year continues to progress, it’s time to do an update on the auto tech shortage in the United States. As we discussed earlier in the year, the numbers...
Where service sales should focus as winter digs in
With winter bearing down on us, it’s time to consider how your service department can meet the needs of drivers in your area. Aside from following the recommended maintenance schedule,...
How service departments can handle no fault found diagnosis
You want to increase profits and customer satisfaction in your service department, but a no fault found diagnosis, or NFF, is sure to derail your plans in a hurry. When...
Why car dealers must have a consistent service menu process
Many car dealerships ignore the use of menus in their F&I department, though they have been around for decades. In fact, according to one recent study, 80% of service departments...
How to boost service and fixed ops during the winter months
The winter months offer a prime opportunity for dealerships to institute revenue-generating servicing strategies and add value to customers. Additionally, the fall months provide a great time to start developing...
Why Don Reed believes EVs could be a major revenue opportunity for fixed-ops
According to GreenCars.com, electric vehicles (EVs) do not need servicing for more than two dozen mechanical components found in ICE vehicles. In light of this, McKinsey & Company estimates that...
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