TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


service department

Adapting to change: Being female-friendly in the service department

- March 10, 2023
Being female-friendly is a necessity these days in all industries, including automotive, because the American woman is one of the most powerful economic forces on the planet. With $7 trillion...
Fixed-Ops Articles
commercial service

Over 120 Ford dealers agree to open commercial service centers

- March 9, 2023
A report by Automotive News reveals that over 120 Ford dealers have signed on with the automaker's initiative to open fleet-focused commercial service centers across the nation. Although Ford already works...
Articles Headlines
Chris Schaubert Work flow

Improving work flow in the fixed operations department — Chris Schaubert

- February 23, 2023
Every auto technician knows that fixed operations departments must maintain a balanced work flow to keep customers happy and profits high. However, many managers, especially those with a career in...
Featured Fixed-Ops
Spiffy

What will Spiffy do with its $30 million Series C funding boost?

- February 17, 2023
Technology and services company, Spiffy, recently announced $30 Million in Series C financing which it expects will drive tremendous growth in 2023 and beyond. The Presidio Group advised Spiffy throughout...
Daily Automotive News CBT Now
service customers customer experience TruVideo

Collaborate to own the customer experience

- February 16, 2023
In the beginning, there was Microsoft. Apple arrived a year later. And they’ve been rivals ever since. But did you know, they’ve also been business partners? Collaboration between competitors may not...
Sales & Marketing Daily Automotive News
auto workers

DOL and Mercedes-Benz team up to train the next generation of auto workers

- February 10, 2023
This Wednesday, the U.S. Department of Labor revealed a collaboration with Mercedes-Benz USA to train and equip future auto workers for their careers in the industry. The partnership will provide participants...
Articles Headlines
fixed operations

How will EVs affect fixed operations revenue?

- February 6, 2023
A 2017 article in Automotive News undoubtedly caused indigestion among franchised dealer executives by foretelling how EVs would cause fixed operations to drop. In truth, it’s still too early to...
Articles Fixed-Ops
customers

5 areas where dealers can communicate better with customers

- January 16, 2023
About 90% of loyal dealership clients are still going to consider another brand when the time comes to get a new vehicle. Even if you are doing everything right, you...
Sales & Marketing Articles
service department

Auto dealers shift gears to drive profit in the service department — Juan Flores | KBB

- January 11, 2023
Dealers are looking for new ways to increase sales at the store level and in the service department. Juan Flores, Senior Director of Product Development at Kelly Blue Book (KBB), discusses what...
Power Lunch Fixed-Ops
vendors

Vendors you should have in place to support the service department

- January 9, 2023
A service department can run like a well-oiled machine. Technicians diagnose concerns, order parts, install them, and send the customer on their way with a repaired vehicle. However, a few...
Fixed-Ops Articles

Latest Articles

Weekly roundup: Canada hits back with $20B tariffs, VW's CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR
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Rethink the customer journey to capture today's cautious vehicle shoppers
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vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 
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U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump
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U.S.-Canada tariff fight raises new concerns for North American dealers
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Volvo expands connected safety alerts across its EV lineup
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Hybrid financing jumps as EV demand cools, Experian reports
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Toyota RAV4 Hybrid
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Toyota’s global sales & production fall in July on China, Middle East weakness

2026 Honda Accord continues to prove why midsize sedans are a winner
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2026 Honda Accord continues to prove why midsize sedans are a winner


CBT News
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