Tag: service department
The simple idea for more service appointments
Here’s an idea that is simple, but could be very impactful for any dealer with an online service scheduling tool: give it a health...
Common accidents in the service department and ways to avoid them
Mechanics make up some of the top 25 most dangerous jobs mainly because of the number of injuries and deaths that occur in the...
How to bring more high-value work to your body shop
For most autobody and collision repair shops, the main income source is from insurance claims. Although it’s steady work for body shops, especially for...
Tools the service department should supply for techs
As a service manager, you want to do everything possible to make your technician's job easier. Considering that most auto techs must supply their...
How should car dealers market their service department?
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with CEO of Fixed Ops Digital, Owen Moon. Lopes gets...
Are camera-based inspection systems beneficial in the service drive?
With the arrival of the technician shortage and the drive to increase profits in the dealership, service departments might find that using camera-based inspection...
Four ways to maximize customers’ tire satisfaction
Tire replacement is an inevitable part of life for most vehicle owners, and when the time comes, they want to purchase a set of...
From a tech’s perspective: How to increase service sales
While the technician at a dealership rarely gets to speak to the customers directly, there are still things that can be done to increase...
Why this GM is modeling his dealership after the likes of...
After spending more than 27 years in retail automotive, General Manager of Germain Toyota of Naples, Brian Kramer, has been featured in F&I Magazine...
What’s the reason behind fluctuating wholesale values?
Wholesale values fluctuated significantly throughout the past month leaving many of you wondering what this means for you, the industry, and why it is...
