According to CNBC, the auto industry is one of the most affected by the COVID pandemic. Now that it’s ending and we are learning to adjust our life to live...
The ongoing new vehicle shortage has many dealerships stocking any used vehicles they can get their hands on. Selling off-brand vehicles is not new, but it’s heating up right now...
The Bureau of Labor Statistics estimates there were 60 deaths among automotive technicians in 2019. With this information in hand, it’s more important than ever to have a healthy work...
The automotive industry is evolving rapidly, and with that comes changes in how dealerships operate. In particular, automated vehicle inspections are changing the game regarding service lane efficiency, customer trust,...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Far too often in the retail automotive industry, dealer principals, general managers, and service directors, among others,...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. Most car dealers and fixed operations managers are familiar with the three 'C's of repair orders: condition,...
Some people examine healthy work environments by physical conditions. This is an important consideration within fixed ops, especially when you notice that the Bureau of Labor Statistics claims there were sixty...
On today's Power Lunch, we'll spend some time discussing efficiencies within the dealership service department. Joining us in the studio are Jade Terreberry, Senior Director of Business Development at Cox Automotive, and...
Welcome to another episode of Service Drive with Don Reed, CEO of DealerPRO Training. One of Reed's fixed operations specialists from DealerPRO Training recently spent two days completing a performance evaluation...
Is your dealership equipped to handle the sale and service of electric cars? As consumers consider EVs more seriously, experts say now is the time to get your house in...