TSLA400.62011.72%
GM81.3003.25%
F12.8750.435%
RIVN17.2300.34%
CYD43.2650.9431%
HMC25.0100.65%
TM217.2904.43%
CVNA387.50025.26%
PAG161.3705.35%
LAD283.3008.43%
AN208.0909.8%
GPI350.27014.79%
ABG211.4607.37%
SAH70.7203.35%
TSLA400.62011.72%
GM81.3003.25%
F12.8750.435%
RIVN17.2300.34%
CYD43.2650.9431%
HMC25.0100.65%
TM217.2904.43%
CVNA387.50025.26%
PAG161.3705.35%
LAD283.3008.43%
AN208.0909.8%
GPI350.27014.79%
ABG211.4607.37%
SAH70.7203.35%
TSLA400.62011.72%
GM81.3003.25%
F12.8750.435%
RIVN17.2300.34%
CYD43.2650.9431%
HMC25.0100.65%
TM217.2904.43%
CVNA387.50025.26%
PAG161.3705.35%
LAD283.3008.43%
AN208.0909.8%
GPI350.27014.79%
ABG211.4607.37%
SAH70.7203.35%


service advisors

Jeff Cowan explains why relationship-driven selling and accountability remain the keys to professional salesmanship and service success in 2026.

Jeff Cowan on the forgotten rules of professional salesmanship

- February 2, 2026
Competition in the retail automotive market is rapidly intensifying, and building relationships is the key differentiator that sets salespeople apart from their competitors. On today's episode of Service Drive, sales...
Service Drive Featured
warranty

Best practices when submitting warranty claims

- December 2, 2022
In 2019, automakers across the world had to spend about 2.5% of the product revenue, totaling more than $49 billion, covering warranty expenses. This cost only shows the warranty that...
Fixed-Ops Articles
hours per RO

4 innovative ways to grow your service department’s hours per RO

- November 25, 2022
Among the top KPIs your service department should be evaluating, the hours per RO is one of the most important. After all, you don’t want a bunch of service advisors...
Fixed-Ops Articles
express auto technicians

Why pay plans for express auto technicians need to change – Don Reed

- May 20, 2022
How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation's top fixed-ops training...
Fixed-Ops Featured

Don Reed on how to ignite your auto technicians’ productivity

- April 20, 2022
The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many of us have gathered since the...
Fixed-Ops Featured

How to utilize your dealership’s service BDC for maximum success

- January 21, 2022
How do you get more people in the service drive to utilize your BDC and increase profits? Is there a solution in today’s climate? On today’s show, we’re pleased to...
Fixed-Ops Featured
Effective Labor Rate

Why Effective Labor Rate is the KPI car dealers should keep an eye on

- January 4, 2022
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
Fixed-Ops Articles
service

Don Reed on key strategies to help your service team get the highest ROIs

- November 8, 2021
Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should be? You’re not alone. Dealers often...
Fixed-Ops Featured
Lewis

Auto retail expert David Lewis on selling more customer pay revenue

- October 29, 2021
For over 30 years, David Lewis and Associates has been taking dealership sales and service to the next level. On today’s show, we’re pleased to welcome David Lewis, President, and...
Sales & Marketing Featured
mandate

Vaccine mandate will affect thousands of workers in auto industry

- September 14, 2021
On Thursday, the Biden administration announced new vaccination requirements that will apply for nearly one-third of Americans and over half of those in the workforce in the United States. A...
Daily Automotive News Articles

Latest Articles

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

STL launches ‘Neuralis’ in the US: A high-performance Data Center portfolio engineered for the AI era
Latest Articles 04/17/26

GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
Latest Articles 04/17/26

GM leans on global production to supply U.S. market amid cost pressures

Volkswagen ends U.S. EV output, triggering $600 million financial hit 
Latest Articles 04/17/26

Volkswagen ends U.S. EV output, triggering $600 million financial hit 

March sales surge tightens inventory, affordability gaps persist
Latest Articles 04/17/26

March sales surge tightens inventory, affordability gaps persist

Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
Latest Articles 04/17/26

Independent shops gain ground as dealerships face mounting pressure

2026 Genesis G90 black edition: Luxury with a performance edge
Latest Articles 04/17/26

2026 Genesis G90 black edition: Luxury with a performance edge

$99M John Deere settlement accelerates high-stakes right to repair movement
Latest Articles 04/17/26

$99M John Deere settlement accelerates high-stakes right to repair movement

TrueCar achieves profitability and calls for a new standard in automotive pricing
Latest Articles 04/16/26

TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
Latest Articles 04/16/26

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 


CBT News
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.