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Service Advisors’ Overtime Pay Dispute Heads to the Supreme Court for...

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In what has become a long, back-and-forth battle regarding overtime pay for dealership service advisors, the case of Navarro v. Encino Motorcars, LLC will...
auto industry

It’s 7:59 A.M.: Make Sure Your Advisors are Prepared

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By: Paula Bliss It is 7:59 a.m. and the service lane opens at 8:00 a.m. The advisor rushes in, pushes the start button on the...

Recruiting the Next Generation of Service Advisors

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Millennials Want Work/Life Balance and Fairness Treatment By: Adam Wright Every time the word “millennials” is uttered, it’s easy to see the eye rolls and groans...
millennial service advisors

Recruiting Millennial Service Advisors

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Millennials Want Work/Life Balance and Fairness Treatment By: Adam Wright Every time the word “millennials” is uttered, it’s easy to see the eye rolls and groans...