Thursday, June 17, 2021
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F&I

Manage customers’ F&I time expectations with 3 simple strategies

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One of the most delicate balancing acts in the sales process is dealing with the amount of time it takes to actually deliver the car to the buyer. Dealership personnel often don’t realize how laborious this part is for the buyers, from coming to the store, choosing the car or truck, dealing with add-on’s, the […]
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reconditioning

How to streamline the reconditioning process in a banner sales...

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Vehicles that look better sell better. But, as in most things, you may find yourself facing decisions on whether to focus on time, quality, or cost when it comes to reconditioning your trade-ins and auction purchases. You aren’t interested in having your inventory sitting around while you put together a reconditioning team. But you also […]
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EV

Are auto dealers and consumers ready for an EV future?

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Last week, in the German newspaper Frankfurter Allgemeine Zeitung, Audi CEO Markus Duesmann said there are no new internal-combustion engines in development at Audi. With Audi and, seemingly, every other automaker moving towards government-mandated production of only electric vehicles, is there really a wide and deep market ready for that influx? Or will the electric market only […]
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EV

Georgia dealers rally against EV direct-to-consumer sales

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Auto dealers in Georgia are pushing back against a bill introduced to the General Assembly that would allow electric car manufacturers to sell their vehicles directly to the public. The bill, HB 460, amends limitations to the previous legislation that limited direct-to-consumer sales by EV carmakers to just five locations, and lifts the clause that […]
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ROI

A guide to understanding the ROI of your phone calls

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Every interaction you have with a customer has an impact on your bottom line and the reputation of your dealership. Whether that touch point...
sales

The National Retail Federation projects retail sales growth in 2021...

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The year 2020 was a challenging one—particularly for the automotive industry. During the start of the pandemic, U.S. vehicle sales fell as much as 52%. Nevertheless, the industry went on to rebound and see year-over-year growth in new vehicle sales. This showcases the automotive industry’s resilience, especially auto dealers who found innovative ways to offer […]
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mobile

The importance of a mobile-friendly shopping experience

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Even if you’ve been stuck under a hood for the last decade, it’s not surprising to know that the selling of auto-parts and accessories has changed drastically over the last few years due to digital technologies and evolving habits. And the trends we’re seeing won’t be slowing down any time soon. What was once commonplace […]
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online

Three easy ways to boost e-commerce sales at your dealership

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Have you recently shifted to selling cars online? What about service repairs and parts? The automotive world has gone digital, and dealers committed to adapting will beat out the competition. However, if you are new to this world, it can be challenging to know how to jump in and put processes in place to see […]
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transactions

Average new vehicle transaction price continues to hold above $40k

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The average transaction price for new vehicles in the United States continues to hold the line well above $40,000. Late in 2020, the transaction price pushed through the barrier for the first time, and it hasn’t pulled back in the subsequent weeks. Kelley Blue Book analysts are reporting an estimated increase in the average transaction […]
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car dealers

4 universal rules car dealers can follow to achieve sales...

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On this edition of Straight Talk, our host, David Lewis, shares with us four rules dealers should follow to ensure a successful sales presentation. Every salesperson knows that a natural gift for communication and personal charisma can go a long way in sales. Salespeople can not rely on those gifts alone. In fact, there are […]
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