Week In Review: How to Integrate Technology and Modernize Your Customer Experience | Setting Up Your Middle Managers for Long-Term Success | Increase Your F&I Department’s PVR

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CBT News Week In Review for Friday, April 26th, 2019:

newscastHow to Integrate Technology in Your Dealership and Modernize Your Customer Experience – Mark Tewart
On today’s show, we welcome back Mark Tewart, president of Tewart Enterprises, best-selling author of “How to Be a Sales Superstar,” and host of “On The Mark,” right here on the CBT Automotive Network. Welcome back to the show, Mark. Watch Now

newscastHow to Set Up Your Middle Managers for Long-Term Success in the Dealership – Brian Finnegan, Advanced Dealer Concepts
On today’s show, we discuss the turnover dealers see with middle managers and the challenges they face on the showroom floor every day with Brian Finnegan, president of Advanced Dealer Concepts and former sales training director with AutoNation. Brian has also served as general manager of some of the largest Mercedes Benz and Lexus dealerships in the southeast. Watch Now

newscastIncrease Your F&I Department’s PVR with These 3 Strategies – Adam Marburger, Ascent Dealer Services
On today’s show, we welcome back Adam Marburger, F&I expert, and President of Ascent Dealer Services. Adam always has great insight into what makes a successful F&I office and what dealers could be doing more of in their day-to-day. Watch Now

newscastChevy Dealer Tim Roberts Discusses MotorTrend’s CPO Program
You know those cars you have on your lot that aren’t the same brand of vehicles that you sell at your franchise, and you have no way to certify them to ensure top dollar when they’re sold? Well, we have the solution for you that will both drive more traffic and increase your used car net profits. On today’s show, we’re joined by Tim Roberts, dealer principal of Champion Chevrolet in Indiana, and Larry Dorfman, founder, and chairman of EasyCare and MotorTrend Certified Preowned. Watch Now

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