Chevy Dealer Tim Roberts Discusses MotorTrend’s CPO Program | Creating the Perfect Work Environment for Retaining Techs | How Much Time and Money Do You Waste On Team Building?

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Today on CBTNews.com – Thursday, April 25th, 2019:

newscastChevy Dealer Tim Roberts Discusses MotorTrend’s CPO Program
You know those cars you have on your lot that aren’t the same brand of vehicles that you sell at your franchise, and you have no way to certify them to ensure top dollar when they’re sold? Well, we have the solution for you that will both drive more traffic and increase your used car net profits. On today’s show, we’re joined by Tim Roberts, dealer principal of Champion Chevrolet in Indiana, and Larry Dorfman, founder, and chairman of EasyCare and MotorTrend Certified Preowned. Watch Now

newscastCreating the Perfect Work Environment for Retaining Techs
Fostering a positive work culture sounds simple, but the auto industry has a long way to go overall in this area, especially in the service department. Include technicians in the everyday business of the dealership, including DOC reviews and goal setting. Strive to keep the techs and front-end service team members operating as one unit. Have no tolerance for in-fighting or toxic relationships. Read More

newscastHow Much Time and Money Do You Waste On Team Building?
Collaboration is essential for your dealership’s growth. It provides a framework in which individuals can use their inherent skills and their positions to move the entire business much further than any one member could. It’s just a matter of quality over quantity and in this case, smaller meetings may give you more bang for your buck than any flashy exercise can. Read More

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