TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Retail Automotive

fear

The Importance of Overcoming Fear

- May 10, 2017
  It doesn't matter how much knowledge you possess, the important thing is what you do with that knowledge. Mark talks about the importance of overcoming fear in this week's episode of...
appraisal

Maintaining transparency in your appraisal process

- May 10, 2017
  Joe sits down with Steve Stauning, Founder and President of SteveStauning.com, to discuss how being transparent with your customers during the appraisal process can help put more names into your...
conversation

5 Secrets That Will Help You Master Conversation Skills

- May 9, 2017
What are the fundamentals of conversation skills? What do you say when you’re face to face? It’s a good question that isn’t often addressed. First impressions matter even more than you think....
millennials

Engaging With Millennials and Their Parents

- May 8, 2017
  Do you know how to engage with Millennials? More importantly, do you know how to engage with parents of a Millennial?
female buyers

Understanding the needs of female buyers – The 2017 U.S. Women’s Car Dealer Report

- May 5, 2017
In this interview with Women-drivers.com President Anne Fleming, Joe uncovers interesting facts collected in the 2017 U.S. Women’s Car Dealer Report about the vehicle buying habits of women. Representing 45%...
KPI

View-Through Attribution: The most important KPI you’re probably not using

- May 5, 2017
When it comes to effectively measuring the performance of your marketing, key performance indicators (KPIs) are extremely important. It is vital to have a full working knowledge of exactly which...
sales growth

How GM achieved NA sales growth in Q1

- May 4, 2017
How do you balance the needs and wants of customers versus what Wall Street says your brand should be selling vehicles?  In an interview with CNBC’s Phil Lebeau, GM CFO...
buy now

Car Dealer ‘Buy Now’ Approach Comes at a Cost

- May 4, 2017
Originally posed on WardsAuto.com on May 1, 2017 by Richard Libin Most consumers at some point have experienced the high-pressure sale, the push to “buy now before it’s too late.” While many...

April 2017 Auto Sales Totals

- May 3, 2017
  CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of April 2017. The seasonally adjusted, annualized sales rate was 16.8 million. Starting with domestic non-luxury...
hispanics

Why reaching out to Hispanics is important

- May 2, 2017
Reaching out to certain groups is nothing new when it comes to auto retail, but maybe your dealership is still trying to figure out what it takes to attract one...


CBT News
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