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car buying experience

Responding to a customer’s strong objection with one simple question

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, tells you how you can get your point across and...
digital

Kelley Blue Book beefs up digital solution tools to help dealers...

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The need for enhanced digital tools has become even more essential since the COVID-19 pandemic drove many dealers to increase their reliance on digital...
sales

Sales advice to end 2020 on a high note

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The year 2020 has undoubtedly been a volatile, erratic one for sales across most industries, including the auto world. The COVID-19 pandemic saw shutdowns...
subscription

Vehicle subscription options on the rise from car manufacturers

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In the United States, more than 90% of households own a car. However, a shift is happening in the auto industry where urbanites are...