TSLA395.22013.59%
GM75.790-1.1%
F11.850-0.23%
RIVN15.285-1.115%
CYD40.060-1.15%
HMC24.115-0.225%
TM189.510-3.11%
CVNA381.920-13.88%
PAG167.410-4.11%
LAD287.220-2.9%
AN208.970-3.41%
GPI355.995-0.875%
ABG202.520-1.17%
SAH76.250-2.5%
TSLA395.22013.59%
GM75.790-1.1%
F11.850-0.23%
RIVN15.285-1.115%
CYD40.060-1.15%
HMC24.115-0.225%
TM189.510-3.11%
CVNA381.920-13.88%
PAG167.410-4.11%
LAD287.220-2.9%
AN208.970-3.41%
GPI355.995-0.875%
ABG202.520-1.17%
SAH76.250-2.5%
TSLA395.22013.59%
GM75.790-1.1%
F11.850-0.23%
RIVN15.285-1.115%
CYD40.060-1.15%
HMC24.115-0.225%
TM189.510-3.11%
CVNA381.920-13.88%
PAG167.410-4.11%
LAD287.220-2.9%
AN208.970-3.41%
GPI355.995-0.875%
ABG202.520-1.17%
SAH76.250-2.5%


New Car Sales

Botched Bronco reservation shows why signed sales agreements are so important

- October 25, 2021
A custom order for a new Ford Bronco went sideways for both the customer and the dealership. According to a lengthy forum conversation on Bronco6G.com, a poster by the moniker...
Mike Jackson

Mike Jackson talks about AutoNation’s record-breaking quarter and how AN sources used cars

- October 21, 2021
On this special edition of CBT News, Jim Fitzpatrick sits down with Mike Jackson, CEO of AutoNation to discuss the company's six straight record-breaking quarters and his proudest moments at...
experience

Sell on experience vs. brand, to beat inventory shortage

- October 20, 2021
With inventory shortages, you’re likely stocking competitive used brands to have something to sell. How do you sell if you’re not selling on brand? You sell your dealership experience and...
client objections

The difference between a ‘deal killer’ and a ‘deal pauser’ when handling client objections

- October 19, 2021
Consumers today have more options than ever before leading to many of you dealing with client objections nearly every day. But, how you respond could make the difference in eventually...
car buying experience

The 7 most effective words to use when closing a deal

- October 18, 2021
On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, talks about the seven most effective words, when closing a car deal. Lewis says he's probably...
wholesale

Wholesale prices expected to climb even higher after setting September record

- October 15, 2021
The Manheim Market Report for September 2021 showed that wholesale used vehicle prices have risen to an all-time high once again, and the increase isn’t expected to be at its...
September

New vehicle average price soars to more than $45,000 in September

- October 15, 2021
Auto industry professionals continue to wonder, just how high will new prices rise before hitting a ceiling? The answer to that question did not come in September. Kelley Blue Book...
loyalty marketing program

5 effective ways to sell the value of the phone call

- October 14, 2021
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that gets followed up with a phone...
success customer experience

4 psychological phases customers may experience that can prevent a sale

- October 11, 2021
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses the risk some dealers are putting their businesses in right now. The marketplace is going to...
loyalty marketing program

The benefits of conducting process performance reviews

- September 30, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses process performance reviews. They were also called internet process performance reviews (IPPR). It's a strategy to...


CBT News
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