TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%
TSLA400.4904.11%
GM79.290-0.29%
F14.0400.08%
RIVN16.5200.26%
CYD48.700-2.35%
HMC26.2600.07%
TM173.9401.17%
CVNA66.5503.69%
PAG175.2003.87%
LAD294.8501.83%
AN188.7402.38%
GPI313.1608.09%
ABG197.0506.92%
SAH80.7302.6%


New Car Sales

loyalty marketing program

5 effective ways to sell the value of the phone call

- October 14, 2021
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, explains the best ways to create value for every lead that gets followed up with a phone...
success customer experience

4 psychological phases customers may experience that can prevent a sale

- October 11, 2021
On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, discusses the risk some dealers are putting their businesses in right now. The marketplace is going to...
loyalty marketing program

The benefits of conducting process performance reviews

- September 30, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses process performance reviews. They were also called internet process performance reviews (IPPR). It's a strategy to...
emotional

How the emotional state of consumers impacts their buying decisions

- September 27, 2021
Think about your last purchase...was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of Shore Consulting, trainer, and author to discuss the emotional aspect...
loyalty marketing program

The benefits of using a phone call script for auto sales success

- September 23, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, talks about using a phone call script or outline when talking to customers. This is beyond...
Finkelmeyer

Cox Automotive’s Brian Finkelmeyer on new vehicle inventory and what dealers should focus on

- September 22, 2021
As demand continues to climb alongside inventory concerns, could you be doing more to get ahead of it all? On today’s show, we’re pleased to welcome Brian Finkelmeyer, Senior Director...
Goldfayn

WSJ best-selling author Alex Goldfayn explains the power and profitability of phone calls

- September 21, 2021
Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back to immediately as you may be...
marketing used cars

How will the recent hurricanes affect the used car market?

- September 16, 2021
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
loyalty marketing program

How the ‘power of the second voice’ can break down barriers when securing a deal

- September 16, 2021
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses the 'power of the second voice', also so known as turnover. The power of the second...

Dale Pollak shares insight into current trends and economic impacts in retail auto

- September 16, 2021
We have all been impacted by dwindling inventory in today’s market. While profits still remain high for many, what we are experiencing may be more disruptive than predicted. Joining us...