TSLA378.0105.21001%
GM76.7550.135%
F11.910-0.33%
RIVN16.3750.315%
CYD41.1001.02%
HMC24.2550.255%
TM191.9000.64%
CVNA383.480-13.11%
PAG172.2600.6%
LAD294.4403.44%
AN209.5553.865%
GPI352.2703.06%
ABG201.070-0.32%
SAH78.8805.57%
TSLA378.0105.21001%
GM76.7550.135%
F11.910-0.33%
RIVN16.3750.315%
CYD41.1001.02%
HMC24.2550.255%
TM191.9000.64%
CVNA383.480-13.11%
PAG172.2600.6%
LAD294.4403.44%
AN209.5553.865%
GPI352.2703.06%
ABG201.070-0.32%
SAH78.8805.57%
TSLA378.0105.21001%
GM76.7550.135%
F11.910-0.33%
RIVN16.3750.315%
CYD41.1001.02%
HMC24.2550.255%
TM191.9000.64%
CVNA383.480-13.11%
PAG172.2600.6%
LAD294.4403.44%
AN209.5553.865%
GPI352.2703.06%
ABG201.070-0.32%
SAH78.8805.57%


negotiating

car buying experience

Responding to a customer’s strong objection with one simple question

- November 8, 2021
On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, tells you how you can get your point across and get the customer's permission to do...
ancillaries

The case for trying preloaded appearance ancillaries

- June 15, 2021
F&I has always been tasked with handling all the aftermarket sales over the years. VSC, GAP, tire & wheel, and many other smaller products and protections. They are trained in...
car

Car buyers advised to skip negotiating, pay sticker price during entrenched shortage

- April 28, 2021
Chip shortages, factory shutdowns due to COVID outbreaks, and a lack of used car inventory from rental companies are all combining to create supply challenges on dealer lots nationwide. However,...
negotiating

The Steps to Negotiating

- October 18, 2019
On this week's episode of On the Mark, Mark Tewart talks about having a gameplan when it comes to negotiating and knowing how you are going to handle different customer...
negotiating

The Four Stages of Negotiating

- October 4, 2019
On this week's episode of On the Mark, Mark Tewart breaks down his four stages of negotiating: hard ball, concede, agreement, and lock down.
give-get

The Give-Get Negotiating Technique

- June 21, 2019
On this week's episode of On the Mark, Mark Tewart talks about one of his favorite negotiating techniques, the "give-get" principle.
customer

Never Leave the Customer Alone at Your Desk

- December 17, 2018
On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during your sales presentation; leaving the customer...
pre-qualifying

Pre-qualifying shoppers by brand, not budget

- August 21, 2017
  Pre-qualifying shoppers with questions about their budget is the best way to insure that you will get an untruthful answer in response. The only thing you really need to know...
negotiating

Is Your Negotiating Process Hurting You?

- June 27, 2016
Thinking Like a Customer Might Seal the Deal By: Mark Tewart It’s a fact that the majority of customers still want to negotiate. Depending on the formal study you may read, they...

CBT News – November 19, 2015

- November 19, 2015
On today's show: Mike Anderson, CEO of the Rikess Group, discusses the benefits of less negotiating, more explaining Are your customers aware of features on their new vehicles? Can your...


CBT News
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