One of the most challenging aspects of managing a business is earning employee respect. No matter if you’re new to the dealership or have worked alongside the rest of the...
In the final installment of CBT's interview series with Walter Bond, he leaves us with a few tips that you and your team should keep in mind and implement as...
Team building is one of the most important facets of maintaining positive company culture, but days out for group team-building activities can add up. Here are three ways to bring your team...
We’re back with, Mike Maroone, for the second installment of his interview with CBT Automotive where we discuss a number of topics including employee turnover and retention. Why your dealership’s...
You've invested in your employees. Advertising a post, shortlisting, interviewing and training people costs time and resources, on top of the wage that you're paying. You want to get a...
In order for you to have the most productive and effective staff, you need to understand the psychology behind praising others for a job well done. Appreciation and praise are...
Certifications, regardless of what they are for, tells your professional peers and employers that you are well-qualified to take things seriously. It can help to add stability to long-term employment...
James Boening, General Manager of Audi South Atlanta, sits down with CBT News to discuss his dealership's strategies for attracting and retaining talent in an industry with a 67% turnover...
If you’ve ever listed your dealership on Maps, Places, or Google+, you’ll know the power that each of those tools can hold. They have the ability to give you direct...
The Industry Plague
While I can’t promise you lower staff turnover, I know this much is true: departing sales agents often take a healthy book of business with them to their...