Tag: J.D. Power

Auto lending is a process that is becoming more automated, and dealership finance teams are generally in favor of using new technologies like AI...

Earlier this week: Stellantis reported record-breaking earnings of $12.1 billion, a 37% increase in net profit, and a 12% year-over-year revenue growth to $109...

On this edition of CBT Now, Jim Fitzpatrick speaks with Tyson Jominy, the Vice President of Data and Analytics at J.D. Power, about the...

New vehicle quality decreased in J.D. Power's annual Initial Quality Study under industry-wide shifts to new features and emerging technologies. J.D. Power researchers calculated vehicle...

According to the J.D. Power 2022 U.S. Aftermarket Service Index Study, customers increasingly prefer aftermarket service providers to new-vehicle dealers. J.D. Power surveyed almost...

As Ford's CEO Jim Farley has often stated, the carmaker must increase quality, and the new 2023 J.D. Power U.S. Vehicle Dependability Study, which...

After a challenging and disappointing year, dealerships are anxious to know what's in store for retail auto in 2023. Consumer research firm J.D. Power...

In a new report, KPMG unveiled data showing how the auto-industry's EV sales outlook has soured over the course of 2022. Using survey responses from...

A new J.D. Power study has revealed that the EV market could be growing much faster than previously thought. Automakers are watching the EV market...

Kia is warning its American dealers about poor performance, in response to a J.D. Power study. The research, which analyzed customer sales satisfaction in the...