TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

Why Are You Still Charging Diagnostic Fees?

- November 10, 2016
Staying Competitive in the Service Drive By: David Lewis With the growing number of secondary repair shops competing for dealership customers these days it is hard to understand why so many service...

How to create more online visibility for fixed ops

- October 5, 2016
 Auto Marketing Now with Brian Pasch On this week's episode of Auto Marketing Now, Brian talks about creating website content to give your dealership more visibility online for fixed ops.
CBT News Placeholder

Improving Communication in your Fixed Op Department

- September 22, 2016
Improving Communication in your Fixed Op Department Joe Gumm interviews Kai Nielsen, Director of Strategy and Business Operations with Dealertrack.   

Tips on how to build a strong Dealership Relationship

- August 8, 2016
Tips on how to build a Strong Dealership Relationship Perfect start to a happy dealership relationship By Rian Locadia That new car smell, the new features, showing off to your friends and coworkers. These...

Jim Roche from X-Time discusses fixed ops with CBT Founder Jim Fitzpatrick

- August 1, 2016
Jim Roche from X-Time discusses fixed ops with CBT Founder Jim Fitzpatrick Jim Roche of X-Time sat down with Jim Fitzpatrick of CBT to discuss the evolution of the service department...
sales to service

The Sales to Service Handoff

- July 27, 2016
Perfect start to a happy dealership relationship By Rian Locadia That new car smell, the new features, showing off to your friends and coworkers. These are all the joys of the new car...
connecting with your customers

Connecting With Your Customers

- June 30, 2016
Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...

CBT News – May 2, 2016

- May 2, 2016
CBT News - May 2, 2016 On today's show: Steve White of Clarivoy on Google analytics. Grant Cardone tips on appointments to generate income. ...
Fixed-Ops Profitable

Make Fixed-Ops Profitable

- March 27, 2016
Stop Waiting, Help is not coming! By Jeff Cowan Is your fixed-ops profitable?  They should be. Think about it.  If people are not buying new cars then they are keeping the ones that...
facebook ads

Facebook Ads Target Service Customers

- March 27, 2016
Unlocking Digital Gold Mine in the Service Department By Glenn Pasch Think of the Gold Rush of the early 1900’s. People crossed the country because they heard there was a way to find...