TSLA390.130-4.33%
GM76.895-0.745%
F14.095-0.085%
RIVN16.810-0.99%
CYD44.660-1.21%
HMC28.7450.855%
TM179.5302.61%
CVNA69.820-0.77%
PAG205.7005.3%
LAD336.1804.81%
AN208.6005.06001%
GPI328.1908.79%
ABG226.6908.26%
SAH101.8502.12%
TSLA390.130-4.33%
GM76.895-0.745%
F14.095-0.085%
RIVN16.810-0.99%
CYD44.660-1.21%
HMC28.7450.855%
TM179.5302.61%
CVNA69.820-0.77%
PAG205.7005.3%
LAD336.1804.81%
AN208.6005.06001%
GPI328.1908.79%
ABG226.6908.26%
SAH101.8502.12%
TSLA390.130-4.33%
GM76.895-0.745%
F14.095-0.085%
RIVN16.810-0.99%
CYD44.660-1.21%
HMC28.7450.855%
TM179.5302.61%
CVNA69.820-0.77%
PAG205.7005.3%
LAD336.1804.81%
AN208.6005.06001%
GPI328.1908.79%
ABG226.6908.26%
SAH101.8502.12%


fixed ops

fixed-ops marketing

Improving Your Fixed-Ops Marketing

- May 22, 2017
Fixed ops is a big topic, so are you marketing your fixed ops department the right way? Glenn Pasch has several suggestions on improving the marketing.
millennial gap

Bridging the Millennial Gap Through Better Service

- May 11, 2017
The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation is decidedly harder to win over,...
dispatching

Effective Leadership in your Fixed Ops Division

- April 18, 2017
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership. There is a great difference between a Leader and a Boss....
BDC

What to do with an underperforming BDC

- March 24, 2017
  Joe Gumm sit down with Mark Rikess, President of The Rikess Group to discuss the pros and cons of a BDC department. He reveals that he is anti-BDC for sales...
estimating

Prioritized estimating in fixed-ops will streamline processes, increase revenue and build trust

- March 23, 2017
  John Fairchild, President of Fairchild Automotive Solutions details his technique of prioritized estimating in the fixed-ops sales process.There are 2 types of customers, ones that are at your drive to...
fixed-ops

Small mistakes could add up to major losses in your fixed-ops department

- March 21, 2017
  Dan Hahn, Fixed-ops specialist at Automotive Development Group chats with Joe about the importance of proper protocol for the multi-point inspection in your fixed-ops department. Dan strongly believes that a...
Service Department

3 Essentials for Service Department Retail Process Success

- February 8, 2017
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well thought out, transferred onto a document...
Profitable Growth

Daily Newscast: 3 things fixed ops can provide to drive profitable growth

- February 8, 2017
3 things fixed ops can provide to drive profitable growth Does auto show attendance drive leads?   Try this solution for the used vehicle lifecycle.
Jim Roche

3 Things Fixed-Ops Can Provide to Drive Profitable Growth

- February 8, 2017
Jim Roche: SVP, Marketing & Managed Services Xtime

FTC makes a big move on recalled vehicles

- December 21, 2016
The public has long been wary of used cars and the claims of roadworthiness by the dealers who sell them. On Friday, the nation’s main advertising regulator issued a ruling...


CBT News
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