TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%
TSLA348.9503.33%
GM76.420-0.31%
F12.123-0.1175%
RIVN15.4300.19%
CYD42.780-0.06%
HMC24.040-0.33%
TM210.640-0.5%
CVNA336.2439.313%
PAG156.1200.97%
LAD273.1006.56%
AN200.5200.1%
GPI338.1400.03%
ABG204.0001.95%
SAH68.0600.235%


fixed ops

customers

Total Customer Connect’s OJ Laos: Tracking Service Repair Orders Online

- January 19, 2018
  When customers drop off their cars at your dealership for service, they often feel as if their leaving one of their children with you. They want to know what's going...
service

How to drive profitable growth in the service bay

- January 15, 2018
  Right now, there are more than 250 million gasoline engines on the road. Over the next 10 years, another 80 to 100 million will be added. We're not going to flip...
ebay

Keys to Success for Selling Parts on eBay

- January 11, 2018
The demand for auto parts on eBay is through the roof. eBay has devoted an entire website to selling auto parts called eBay Motors. eBay Motors is not just another...
dispatching

Strategic Dispatching

- January 10, 2018
Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not a function that should be left...
service drive value

Help Your Customers See the Value in Your Service Drive

- January 10, 2018
If you happen to be someone who grew up in the days when grocery stores gave S&H Green Stamps, Plaid Stamps or Top Value Stamps with every purchase, you may...
service advisor

Proper Training Processes for a New Service Advisor

- January 4, 2018
The service department front line is a pivotal position in the dealership. Staff there have the ability to create loyal customers or repel your clientele swiftly. Each service advisor generates...
service drive

How to Entice More Service Drive Customers with Targeted Messages

- January 3, 2018
You can make money with coupons with the right customer messaging and targeted marketing. It is easier to learn than it sounds. if you give the right coupon (the right...
coupon promotions

Should We Use Coupon Promotions in the Service Drive?

- January 1, 2018
In a general sense coupons are a great way to boost sales and generate buzz around a particular product or service. A successful coupon campaign can boost the bottom line...
customer satisfaction

Actions Service Advisors Take to Compound Customer Satisfaction and Profitability

- December 29, 2017
Being a Service Advisor can be an overwhelming, stressful situation. The job may seem that you are constantly being bombarded with requests, tasks, and duties that keep you on your...
service department

Five Improvements to Make your Parts Department Operate More Efficiently

- December 28, 2017
Manage Your Inventory Unfortunately, there is still a lot of guesswork that goes into inventory planning at many dealerships. This does not have to be the case in our modern age....


CBT News
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