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service appointments

6 strategies to help your fixed-ops dept. sell more service appointments...

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In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...
retail automotive service departments performance pro forma compensation

How to become a better fixed-operations manager in your dealership

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Welcome to the first episode of Service Drive with Don Reed, a monthly CBT News series focused on automotive fixed-operations. Hosted by the celebrated...
DealerPRO Training

DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department

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With a shortage of technicians, strained advertising budgets, and a national pandemic, it can be tricky for dealers to navigate fixed-ops management. Service drives...
automotive newscast

CBT Automotive Newscast: July 15, 2020

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Today's Featured Interview: DealerPRO Training CEO Don Reed on Rebooting Your Fixed-Ops Department: With a shortage of technicians, strained advertising budgets, and a national pandemic, it...
week in review

CBT News Week In Review: December 13, 2019

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CBT News Week In Review for Friday, December 13th, 2019: What November Sales Numbers Indicate for the Close of 2019 Here to give us an overview...
Don Reed

CBT Automotive Newscast for December 10, 2019

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Today on CBTNews.com - Tuesday, December 10th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show, we’re pleased...
Don Reed

Attracting Auto Technicians in a Highly Competitive Market – Don Reed,...

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On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. VIDEO...
newscast

Week In Review: Cheryl Miller Takes the Driver’s Seat as AutoNation’s...

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CBT News Week In Review for Friday, October 11th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show,...
newscast

Attracting Auto Technicians in a Highly Competitive Market – Don Reed...

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Today on CBTNews.com - Monday, October 7th, 2019: Attracting Auto Technicians in a Highly Competitive Market - Don Reed, DealerPRO Training On today’s show, we’re pleased...