TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


Don Reed

Don Reed

Daily Newscast: Are Service Advisors as important as top salespeople?

- February 21, 2017
Are Service Advisors as important as top salespeople? Survey: Before purchase, shoppers are looking at 3 things Can a license plate impact your bottom line?
Hiring Practices
TRUMP

Daily Newscast: Digital Marketing, Turnover, Dealership Trends, Consumers

- January 13, 2017
Two things that will improve Service Advisor turnover. Two Trends that could have a huge impact on your dealership. The absolute best way to reach car shoppers.
Team Success

Two things that will improve Service Advisor turnover

- January 11, 2017
Joe Gumm talks with Don Reed, CEO of DealerPro Training to discuss two things that will improve Service Advisor turnover

Do You Have a PIP?

- November 21, 2016
This Profit Plan Gets Results By: Don Reed I’m guessing you may have no idea what a PIP really is so before I get into the details, let’s answer a few questions: ...
fixed-ops roi

Does Your Fixed-Ops Give a ROI?

- June 28, 2016
Comfort Zones versus Accountability BY DON REED As a dealer, did last year bring you the return on investment that you expected? As a general manager did you meet or exceed your...
parts managers

Supporting Your Own Techs

- September 22, 2015
Many parts managers overemphasize wholesale business, at the expense of total dealership profits. BY DON REED What is a dealership parts department’s primary mission? The key word there is “primary.” We all...

Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability

- August 1, 2015
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED This time of year is perfect to reflect on...
Owner Retention

Owner Retention Versus Owner Replacement

- June 9, 2015
Quick self-exam reveals your inclinations as an ‘empowering leader’. BY DON REED As part of the fixed operations profit potential analysis that we conduct for our dealers, we prepare a trend...


CBT News
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