Today on CBTNews.com – Tuesday, December 10th, 2019:
Attracting Auto Technicians in a Highly Competitive Market – Don Reed, DealerPRO Training
On today’s show, we’re pleased to welcome back Don Reed, CEO of DealerPRO Training, one of the nation’s top fixed-ops training platforms for dealers. Watch Now
Time for a New F&I Manager? 4 Intangibles to Look For
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new year always seems to be a good time to ‘clean house’ and bring in new staff that can often raise the profit AND the energy level of the department. Maybe your store has too many F&I managers. Maybe you don’t have enough and with sales projections increasing in the new year, you may need to bring on new staff to take up the slack. No matter the reason, it’s important to have a clear idea what qualities you should be looking for in your next F&I manager. Read More
Creating Excellent Employees with Employee Improvement Plans
We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees do not often come ready made. In fact, even in markets where there is significant unemployment, often it’s getting exceedingly difficult to fill positions with quality, if not qualified, people. Read More
