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communication

Six Ways to Keep From Overwhelming Your Employees with Communication at Your Dealership

A study of 1,000 employees conducted by Adobe revealed that people, on average, spend five hours a day checking email. This time includes the...
personal

An Uptick in Personal Car Buyers Could Be Coming

For years, the transportation industry has been slowly evolving to promote shared mobility. Uber and Lyft are two of the most popular names, although...
accountabilityvideo

How to Utilize the 4 Levels of Employee Accountability – Dave Anderson, LearnToLead

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...
Titlingvideo

How the Pandemic has Transformed the Registration and Titling Process – Kait Gavin, Dealertrack

On today’s show, we’re so pleased to welcome back Kait Gavin, vice president of operations for Dealertrack Titling Solutions. In this segment, Jim and...
goalsvideo

Should Your Dealership Re-evaluate its Year End Goals For 2020? – Dave Anderson, Leadership...

In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim...

Are Your BDC Employees Using the Right Language During this Crisis?

On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain talks about adapting the language your BDC uses during...

April Kerrigan Report: Have Dealership Values Taken a Hit During the...

Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, Managing Director of Kerrigan Advisors. Did you enjoy this segment? Please share...

Contacting the Customer After the Sale

 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...

How to Manage Stress in Your Career as a Car Salesperson

On this week's episode of Straight Talk, our host, David Lewis discusses some effective strategies you can use to manage stress when working in...
Coronavirus Coverage Central

CBT Automotive Network is providing up-to-date coverage on the COVID-19 pandemic's impact on auto dealers, automakers, and dealership personnel