TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%


Dealership Management

Dealer Advantage: How to offer flexibility to car shoppers & maximize profits

- March 31, 2021
In this episode of the Dealer Advantage series, Lori Wittman, SVP Dealer Software Solutions, Cox Automotive and Kevin Frye, Marketing Director for Jeff Wyler Automotive Family, discuss what dealers are...
Management & Leadership Publishing Partners

Best-selling author Bob Burg on how car dealers can apply the ‘go-giver’ philosophy to their customer experience

- March 31, 2021
The car-buying experience begins and ends with the customer experience. If customers aren’t satisfied early in the process, they likely won’t move forward with a purchase. If customers aren’t satisfied...
Management & Leadership Sales & Marketing
keys

Key security a priority in the dealership

- March 29, 2021
When customers show up at a dealership for sales or service, they likely aren’t really thinking about how cars might get stolen during their visit, but it does happen. Just...
Management & Leadership Articles
technician

Current state of the technician shortage and potential opportunities

- March 26, 2021
In the 2020 Transportation Technician Supply & Demand Report, it was reported that the country is going to be short about 642,000 automotive, diesel, and collision technicians by 2024 if...
Management & Leadership Articles
Kerri Wise

Kerri Wise on how auto dealers can foster a more-inclusive culture

- March 24, 2021
Today on CBT News, Kerri Wise joins the show to tackle some of the most pressing issues facing the retail automotive industry. Wise is the Vice President of Communications at...
Management & Leadership Daily Automotive News
equity

Gender equity still a concern in auto industry

- March 24, 2021
March 24, 2021 is the National Equal Pay Day in the US, highlighting the discrepancies in earnings between men and women who perform the same roles. In the automotive industry,...
Management & Leadership Articles
question

Asking better questions equals better leadership

- March 11, 2021
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are in the conversation and the better...
Management & Leadership Articles
sales

Getting new hires productive on the sales floor in today’s climate

- March 11, 2021
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according to the 2019 Cox Automotive Dealership...
Management & Leadership Articles
Automotive business model - Gay Hendricks

How automotive dealers can have a flourishing business model – Gay Hendricks, best-selling author of ‘The Big Leap’

- March 10, 2021
Everyone is seeking to live life to its fullest potential. However, not everyone has a clear path on how to accomplish this daunting task. Today on CBT News, Gay Hendricks...
Management & Leadership Featured
active listening

How active listening leads to increased engagement

- March 2, 2021
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...
Management & Leadership Articles

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