TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

Automotive business model - Gay Hendricks

How automotive dealers can have a flourishing business model – Gay Hendricks, best-selling author of ‘The Big Leap’

- March 10, 2021
Everyone is seeking to live life to its fullest potential. However, not everyone has a clear path on how to accomplish this daunting task. Today on CBT News, Gay Hendricks...
active listening

How active listening leads to increased engagement

- March 2, 2021
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...

Auto retail veteran Jim Ziegler discusses how industry reinvention and innovation will continue in 2021

- February 11, 2021
The buzzword for the past several years n the automotive industry has been digital retailing. However, over the past 12 months of the Coronavirus outbreak, digital retailing has become the...

3 practical steps leaders can take to support their employees during these uncertain times – Dr. Paul White

- February 11, 2021
The COVID pandemic has lasted longer than many of us have expected. So what can leaders and managers do to encourage and support their teams? On today’s show, we’re pleased...
F&I

Coaching vs. training – how to help struggling F&I staff

- February 10, 2021
When your dealership is faced with an F&I manager that is underperforming in PVR and CSI scores, what do you do? Do you just get frustrated and start cleaning house? Do you...

CDK Global’s Kathy Gilbert discusses advocating for minority dealers and helping them achieve their goals

- February 8, 2021
As dealers prepare for the 2021 NADA virtual show, we're joined by Kathy Gilbert, Senior Director of Minority Dealers & Women Retail at CDK Global. CDK Global has been serving the...

A pandemic silver lining: the return of telephone

- February 8, 2021
In a year where the pandemic brought the economy to its knees, dealers were forced into survival mode. Many dealers implemented strategies to stay afloat as the unimagined crisis struck,...

Are your dealership software platforms properly integrated? – Joe Tautges & John Akalaonu, CDK Global

- February 8, 2021
  On today’s show, we’re pleased to welcome Joe Tautges, Executive Vice President, Chief Operating Officer for CDK Global, and John Akalaonu, Senior Vice President, Customer Delivery, for CDK Global. CDK...
creating websites

4 modern dealership challenges and how to successfully pivot

- February 8, 2021
Dealership operations are becoming increasingly complex, and the global pandemic has only accelerated that further. The rapid changes in market conditions are driven by several factors: Evolving buyer preferences. According...
independent dealers

Four tips for independent dealers to thrive in 2021

- January 28, 2021
According to a recent Cox Automotive Dealer Sentiment survey, independent dealers have had a more challenging time than franchised dealers. On most of the benchmarks, including sales and customer traffic, independent dealers...