Price continues to be one of the most difficult hurdles for sales teams to overcome when turning phone calls and online inquiries into in-store appointments. On the latest episode of...
Car dealerships and other organizations can unintentionally foster entitlement among employees when rewards and privileges are handed out too freely. On the latest episode of Lessons in Leadership, Dave Anderson,...
The buy-sell market remains in the spotlight this year, and although there is some economic uncertainty, transactions are still occurring. On the latest episode of CBT Now, Willie Beck, Co-Managing...
At risk of stating the obvious, an automobile dealership earns its net income in the gap between revenue and operational expenses. That’s true for any and all businesses, of course....
Providing customers with accurate payment quotes online has become a pressing issue for car dealers. Joining us on the latest episode of Inside Automotive is Pete MacInnis, CEO of eLEND...
Artificial intelligence (AI) is showing up in nearly every new tool marketed to dealerships, but without a clear plan, it can create more problems than it solves. On today's episode...
The click-and-collect era means a dealership needs to control its inventory on a new level compared to the past, when sales were more involved and time-consuming. Maintaining an efficient inventory...
On the Dash:
The German automaker will expand its SUV lineup with the G74, targeting all-terrain adventure over high-speed performance.
The German automaker will expand its SUV lineup with the...
In the latest Lessons in Leadership segment, Dave Anderson challenges automotive leaders to recognize and resist the pitfalls that can quietly erode even the strongest organizations. Drawing from his book...
Credit card surcharging: Why compliance Is critical for auto dealerships
Surcharging, adding a small fee to credit card transactions to offset processing costs, is a smart way for automotive dealerships to...