TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Dealership Management

On the latest episode of Service Drive, Laura Perrotta, the president of NJ CAR, joins us to debrief on the new law implemented in NJ

New Jersey law ensures fair pay for dealer recall and warranty work – Laura Perrotta | NJ CAR

- September 30, 2025
New Jersey Governor Phil Murphy recently signed a new law aimed at ensuring that dealers and technicians receive fair compensation for recall and warranty work. On the latest episode of...
Featured Service Drive
On the latest episode of Service Drive, John Fairchild notes why service advisors need to move beyond taking orders & become trusted advisors

Why service advisors must shift from order takers to trusted advisors – John Fairchild | Fairchild Automotive Solutions 

- September 29, 2025
  On the latest episode of the Service Drive, John Fairchild, president of Fairchild Automotive Solutions and a high-performance fixed ops coach, says service advisors must move beyond simply taking orders...
Fixed-Ops Service Drive
In the latest Lessons In Leadership episode, Dave Anderson explores how oversharing too much personal info can undermine leaders' credibility

How oversharing at work can damage leadership credibility

- September 24, 2025
On the latest episode of Lessons In Leadership, Dave Anderson, founder of LearnToLead, dissects the concept that leaders who share too much of their personal lives at work risk undermining...
Tips & Training Lessons in Leadership
Dave Anderson is calling on dealership personnel to stop glorifying busyness and instead measure success by productivity.

Why dealers need to prioritize productivity over busyness for success

- September 17, 2025
Dave Anderson, founder of LearnToLead, is calling on dealership personnel to stop glorifying busyness and instead measure success by productivity. Speaking on the latest episode of Lessons in Leadership, Anderson...
Tips & Training Lessons in Leadership
The used car market is in the middle of a transformation. Dealers are balancing traditional gasoline-powered inventory with resales of EVs.

Faster titles, faster sales: Unlocking profitability in the used car market

- September 17, 2025
The used car market is in the middle of a transformation. Dealers are balancing traditional gasoline-powered inventory with an increasing number of trade-ins and resales of electric vehicles. At the...
Articles Sales & Marketing
automotiveMastermind and DriveCentric announce the launch of a strategic partnership designed to streamline dealer operations.

automotiveMastermind, DriveCentric form strategic partnership to streamline dealer operations

- September 16, 2025
On today's episode of Driving Solutions, automotiveMastermind and DriveCentric announce the launch of a strategic partnership designed to integrate automotiveMastermind’s predictive analytics with DriveCentric’s customer relationship management (CRM) platform. Joined by...
Daily Automotive News Driving Solutions
With Q4 underway, sales trainer Sean Gardner of the Joe Verde Group says now is the time for dealers and salespeople to close 2025 strong.

Q4 starts with Sean Gardner’s four tips to achieve high performance

- September 16, 2025
With the fourth quarter underway, instructor and sales trainer Sean Gardner of the Joe Verde Group says now is the time for dealers and salespeople to close 2025 strong while...
Featured Tips & Training
On today’s episode of CBT Now, Shep Hyken discusses the importance of recovery in customer service and how to do it effectively.

Shep Hyken outlines a five-step process to convert complaints into loyalty

- September 5, 2025
Oftentimes, your most loyal customers are the ones who have had problems in the past. On today’s episode of CBT Now, Shep Hyken, customer service and experience expert, New York...
Featured Management & Leadership
According to Mark Vickery, Ai is not about replacing human interaction but enabling dealers to provide a more personalized customer experience

Cox Automotive’s Mark Vickery on how AI is personalizing the customer experience

- September 4, 2025
According to Mark Vickery, the Associate Vice President of Performance Management at Cox Automotive, artificial intelligence (AI) is reshaping the automotive industry experience. On today's episode of Driving Solutions, Vickery...
Featured Driving Solutions
Todd Smith, CEO of QoreAI, joins us to emphasize that AI should be viewed as a collaborative tool that enhances efficiency across departments.

How dealers can use AI to streamline operations without fear – Todd Smith | QoreAI 

- September 2, 2025
Artificial intelligence (AI) is no longer just a buzzword for auto dealerships, yet many dealers remain uncertain about how to separate hype from actionable opportunities. On the latest episode of...
Featured Tips & Training


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