With a deep-rooted expertise in automotive journalism, Jack Shaw offers a rich blend of knowledge and passion for automotive technology and industry innovations. As automotive editor of Modded and contributing writer for industry-leading publications such as EE Times and the National Motorists Association, his work delivers in-depth analysis and engaging narratives focused on the latest advancements in automotive tech and vehicle maintenance.
Suppose a sales manager at a car dealership presents their month-end report — overall volume is average, but gross profit per unit is down, and CSI scores have dropped by...
The automotive industry is experiencing an alarming increase in trailer theft and cargo loss, posing significant financial risks to professionals in the sector. As these incidents escalate, the bolstering of...
Rising interest rates, tightening lender standards and sophisticated buyers have increased the importance of credit score conversations. In today’s market, the ability to address credit concerns with authority is imperative...
The click-and-collect era means a dealership needs to control its inventory on a new level compared to the past, when sales were more involved and time-consuming. Maintaining an efficient inventory...
Staffing shortages have challenged automotive dealerships and compromised operational efficiency and customer satisfaction. Modern business leaders have rethought their personnel approach by focusing on employee retention. Managers must implement strategies...
Vigilance has always been part of the job in the auto industry, but in recent years, it’s become mission-critical. With high-value inventory parked in plain sight and thieves growing bolder...
Electric vehicle (EV) sales in the United States are rising — but not as fast as they should be. Despite widening range, shrinking battery pack sizes, expanding model availability, and...
Customer retention is a high-value differentiator for automotive dealerships. The economics are clear — retaining existing clients is far more cost-effective than acquiring new ones. Customer loyalty is linked to...
Digitization has pushed nearly every industry forward with rapid innovation. These changes have swept the automotive sector, with dealerships acclimating to online commerce. Modern sellers must tailor the digital retailing...