Hyundai launches tiered Rewards program to boost customer loyalty

Jaelyn Campbell - July 16, 2025

Hyundai Motor America has introduced a new customer loyalty initiative called Hyundai Rewards. The free program offers benefits to new and existing Hyundai owners, including vehicle purchase discounts and reduced...

Headlines Articles

Amberly Allen explains how dealers can save millions on credit card fees

Jaelyn Campbell - July 16, 2025

In an era where every dollar counts, Amberly Allen, founder and managing partner of Dealer Merchant Services (DMS), is helping auto retailers uncover substantial savings by shifting credit card fees,...

Featured Management & Leadership

Sean Gardner breaks down how Joe's “either-or” questions can help salespeople overcome common roadblocks to convert digital leads.

How Joe Verde’s ‘either-or’ strategy turns online leads into in-store sales – Sean Gardner

Jaelyn Campbell - July 15, 2025

Converting digital leads into actual showroom traffic remains one of the biggest challenges in automotive retail. On today's episode of CBT Now, Sean Gardner, instructor and sales trainer at the...

Featured Tips & Training

Overcoming staffing shortages by improving employee retention

Jack Shaw - July 15, 2025

Staffing shortages have challenged automotive dealerships and compromised operational efficiency and customer satisfaction. Modern business leaders have rethought their personnel approach by focusing on employee retention. Managers must implement strategies...

Management & Leadership Articles

Dave Anderson unpacks the first of six common “temptations” that cause organizations to unravel after achieving strong performance.

Dave Anderson warns leaders of the No. 1 threat to long-term success

Jaelyn Campbell - July 9, 2025

In today’s episode of Lessons in Leadership, Dave Anderson, leadership expert and founder of LearnToLead, tackles one of the most overlooked threats to long-term success: complacency. Drawing from his book...

Lessons in Leadership Featured

Chris Saraceno and Adam Marburger join us to explore how dealers can respond to margin pressure, fixed ops opportunities, & the F&I landscape

Maintaining profitability amid industry uncertainty – Adam Marburger & Chris Saraceno

Jaelyn Campbell - July 8, 2025

As tariff uncertainty continues to shake the auto industry, dealership leaders are focused on protecting profitability and maintaining customer trust. On today's episode of Inside Automotive, Chris Saraceno, Vice President...

Featured Inside Automotive

How tailored customer experiences drive loyalty and sales in 2025

Jaelyn Campbell - June 30, 2025

In today’s fiercely competitive auto market, personalized customer interactions aren’t just a nice-to-have; they’re essential. On the latest episode of Loyalty-Based Sales Strategies, Jen Suzuki, President of eDealer Solutions, reveals how dealerships...

Featured Management & Leadership

Dave Anderson reveals one question to drive team performance

Jaelyn Campbell - June 18, 2025

During the latest episode of Lessons in Leadership, Dave Anderson, President of LearnToLead, explores a universal coaching dilemma: how to keep employees moving forward, whether they’re excelling or stuck. According...

Featured Lessons in Leadership

Inside The Niello Company’s unified sales and service strategy — Tully Williams & Dennis Gingrich

Staff Writer - June 17, 2025

When sales and service teams collaborate instead of compete, the results speak for themselves: better cars, higher profits and happier customers. At The Niello Company, cross-departmental alignment is not just...

Featured Management & Leadership

How Gary Rome builds community and culture one car giveaway at a time

Jasmine Kiniklis - June 16, 2025

For over a decade, Gary Rome, president of the Gary Rome Auto Group and 2023 TIME Dealer of the Year, has awarded a car to outstanding students, showcasing the positive...

Featured Management & Leadership

Dealership Management

Hyundai launches tiered Rewards program to boost customer loyalty

Amberly Allen explains how dealers can save millions on credit card fees

How Joe Verde’s ‘either-or’ strategy turns online leads into in-store sales – Sean Gardner

Overcoming staffing shortages by improving employee retention

Dave Anderson warns leaders of the No. 1 threat to long-term success

Maintaining profitability amid industry uncertainty – Adam Marburger & Chris Saraceno

How tailored customer experiences drive loyalty and sales in 2025

Dave Anderson reveals one question to drive team performance

Inside The Niello Company’s unified sales and service strategy — Tully Williams & Dennis Gingrich

How Gary Rome builds community and culture one car giveaway at a time

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