How F&I experts can leverage data, technology to enhance customer experience

Jaelyn Campbell - March 26, 2026

From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today. Brown, Vice President of...

F&I Today F&I

FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

Ashby Lincoln - March 25, 2026

Dealers nationwide are facing amplified scrutiny from the Federal Trade Commission (FTC) after the agency sent nearly 100 warning letters to dealerships, signaling a shift toward more aggressive enforcement of...

Safety & Compliance Inside Automotive

Preventing “toxic achievers” through values-based accountability

Colin Fitzpatrick - March 25, 2026

High-performing organizations do not separate results from behavior. Leadership expert Dave Anderson says the strongest cultures hold employees equally accountable for achieving performance targets and living the company’s core values. On...

Tips & Training Lessons in Leadership

Ted Britt Ford & Lincoln boosts shop efficiency with a one technician per bay approach

Jaelyn Campbell - March 19, 2026

Limited space and growing service demand are prompting dealerships to rethink productivity. At Ted Britt Ford & Lincoln in Chantilly, Virginia, implementing a one-technician-per-bay structure, combined with technology-driven communication systems,...

Service Drive Fixed-Ops

Coaching sales teams strengthens F&I results and customer trust

Colin Fitzpatrick - March 19, 2026

F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...

F&I Today F&I

How accountability, responsibility drive success in top-performing teams

Jaelyn Campbell - March 18, 2026

In high-performance organizations, excuses are met with little tolerance. According to leadership expert Dave Anderson, in high-performance cultures, employees are expected to take responsibility for results. On the latest episode of...

Tips & Training Lessons in Leadership

How Capitol Auto Group drives profits through culture and customer experience

Ashby Lincoln - March 17, 2026

Strong employee engagement and strategic customer focus can drive both retention and profitability in today’s automotive market. On Inside Automotive, Alex Casebeer, GM and dealer, and Phillip Cianni, COO at...

Dealer Interviews Inside Automotive

Ian Mathews on building leaders and driving results in automotive marketing

Ashby Lincoln - March 17, 2026

Ian Mathews, co-founder of AutoGrowl, traced his journey from college greeter to automotive marketing leader, emphasizing discipline, video storytelling, and leadership as keys to business success. On today’s episode of Training...

Sales & Marketing Training Camp

How Ally Dealership Insurance can help dealers protect their inventory from theft and fraud

Jasmine Kiniklis - March 12, 2026

Dealerships are facing growing threats from increasingly sophisticated vehicle theft and fraud, which can erode profits and disrupt operations. On today's episode of Driving Solutions, Aaron Lee and Justin Bartlett...

Daily Automotive News Driving Solutions

Why strong leaders prioritize actions over external conditions

Jaelyn Campbell - March 11, 2026

Welcome to Lessons in Leadership with host Dave Anderson. Today, we're exploring the 11th trait of highly effective cultures: leaders' capacity to remain intensely focused on internal decisions and actions,...

Lessons in Leadership Tips & Training

Dealership Management

How F&I experts can leverage data, technology to enhance customer experience

FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

Preventing “toxic achievers” through values-based accountability

Ted Britt Ford & Lincoln boosts shop efficiency with a one technician per bay approach

Coaching sales teams strengthens F&I results and customer trust

How accountability, responsibility drive success in top-performing teams

How Capitol Auto Group drives profits through culture and customer experience

Ian Mathews on building leaders and driving results in automotive marketing

How Ally Dealership Insurance can help dealers protect their inventory from theft and fraud

Why strong leaders prioritize actions over external conditions

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