The auto industry has been running at full throttle for a few years now. Annual new vehicle sales have peaked at more 17 million units since 2015 and used cars...
Author’s note from Dale Pollak, Executive Vice President, Cox Automotive and Founder, vAuto: We are in a crisis that challenges everyone in the automotive ecosystem. OEMs. Financial institutions. Dealers. Suppliers....
At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they followed specific COVID-19 measures. NYSADA's battle...
The automotive industry in the United States has emerged as a beacon of hope and light during the COVID-19 pandemic. Despite the vast restrictions and shutdowns, and in spite of...
Jim Fitzpatrick is joined by Mahesh Shah, Executive VP and Chief Product and Technology Officer at CDK Global, and John Reed, Director of Automotive Customer Experience Solutions for Microsoft, at...
We all know what a critical role pre-owned sales plays in your profitability. Dealers all agree that we collectively need to do a better job of pre-owned sourcing in order...
Dealers receive dozens of calls a week from companies attempting to sell marketing services or technology to power their online strategy. Dealership managers should never stop taking calls, but they...
Have you ever had opportunity to spend time with other Dealers, Leaders, Managers and Like Kind Business Owners that you would love to learn from and felt tongue-tied?
These opportunities can...
Going from good to great requires building a customer-centric dealership organization. Customer-centricity is a requirement for the New Normal, which is critical to improving business performance and long-term profitability.
With defined...
If you are a Dealer and you are currently delegating your advertising and marketing, stop it! By delegating all of your advertising and marketing responsibilities, you are abdicating the responsibility for...