TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


David Kain

socialization

How online socialization can help your dealership

- July 6, 2017
David interviews one of his work colleagues, Chelsea Magee, to discuss modern digital marketing and how socialization online can help your dealership.
credit challenged

How to Work with Credit Challenged Customers

- June 29, 2017
David Kain discusses working with credit challenged customers in an interview with Shawn Foster, executive trainer with Dealer Strong.
engagement

How to draw more customers to your dealership

- June 15, 2017
David continues his discussion with John Malishenko, Dir of Operations with Germain Motors, about new sales techniques to draw more customers to your dealership.
David Kain

How Empathic Should You Be with Your Customers?

- June 12, 2017
Being replaced by a machine...Something no one likes to see happen, especially if the reason is because robots are performing more efficiently. That’s obviously never a good thing when it...
retail

The state of retail – Daymond John | How empathic should you be? | What questions do dealers need to ask themselves? | 5 Ways to Communicate With Your Team

- June 12, 2017
On today's CBT newscast for Monday June 12, 2017: How Empathic Should You Be with Your Customers? Being replaced by a machine...Something no one likes to see happen, especially if the reason...
dealership team

How to Lead Your Dealership Team

- June 8, 2017
David brings on John Malishenko, Director of Operations with Germain Motors, to discuss the best practices for leading your dealership team to success.
customers

Stop Using This Phrase

- June 2, 2017
It’s a phrase that has hindered the auto industry for years, especially when it relates to internet customers. David explains on today's Tip of the Day.
being best

Being the First and Being the Best

- May 23, 2017
Getting to a customer first when it comes to leads is important, but being best is what seals the deal. Hear David's explanation on today's Tip of the Day.
process

Your Process is your “Why Buy”

- May 12, 2017
  Do you make it easy for your customers to transact with you? Do you have a special brand of coffee in your waiting room or give customers the WiFi password in...
validation

What’s your moment of validation?

- April 28, 2017
Today's Tip of the Day from David Kain: What is your moment of validation?  David says it involves interaction from customers.


CBT News
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