TSLA406.17017.2702%
GM82.6154.565%
F12.9850.545%
RIVN17.4350.545%
CYD43.6201.2981%
HMC25.2250.865%
TM219.4006.54%
CVNA389.95027.71%
PAG163.6607.64%
LAD287.47012.6%
AN210.51012.21999%
GPI352.85017.37%
ABG213.7609.67%
SAH71.4504.08%
TSLA406.17017.2702%
GM82.6154.565%
F12.9850.545%
RIVN17.4350.545%
CYD43.6201.2981%
HMC25.2250.865%
TM219.4006.54%
CVNA389.95027.71%
PAG163.6607.64%
LAD287.47012.6%
AN210.51012.21999%
GPI352.85017.37%
ABG213.7609.67%
SAH71.4504.08%
TSLA406.17017.2702%
GM82.6154.565%
F12.9850.545%
RIVN17.4350.545%
CYD43.6201.2981%
HMC25.2250.865%
TM219.4006.54%
CVNA389.95027.71%
PAG163.6607.64%
LAD287.47012.6%
AN210.51012.21999%
GPI352.85017.37%
ABG213.7609.67%
SAH71.4504.08%


customers

invitation

Adding Value to your Invitation

- April 25, 2018
While transitioning from the outside to the inside, Jonathan recommends changing your invitation to the customer, therefore adding value to the conversation.  
customers

A Multi-Channel Approach to Target Customers

- April 24, 2018
Despite best efforts and best practices by dealers and manufacturers, many car buyers and service customers remain vulnerable to defection. Rather than viewing these odds as a glass half empty, try...
newscast

A Forward-Thinking Alternative To Traditional Car Ownership – Scott Painter, Fair | Training New Recruits in Your Service Department | A Multi-Channel Approach to Target Customers

- April 24, 2018
On today's CBT Newscast for Tuesday, April 24th, 2018: A Forward-Thinking Alternative To Traditional Car Ownership - Scott Painter, Fair Scott Painter joins CBT Automotive News from the J.D. Power Automotive Conference...
attract and convert

Bells & Whistles May Not Attract and Convert

- March 26, 2018
Here’s a silly question for dealers and managers: Do you ever look at your website and think it’s stale or boring? Of course you do – nearly every day –...
sales events

Sales Events – Are They Losing Their Purpose?

- March 20, 2018
With the coming of spring, dealerships around the country will be sprucing up their showrooms and getting that lot full of cars to sparkle once again. In hopes of shaking...
empathy

Using empathy to answer “I’m just looking.”

- March 8, 2018
When people say “I'm just looking," Paul suggests using empathy to level with and relate to the customer, leading to more potential sales opportunities.
phased construction

Phased Construction for Your Auto Dealership

- February 26, 2018
Is your auto dealership in need of some updating? Are you worried about the potential loss of time and money if you need to close for construction? You’re not the...
customer retention

Should we go after new customers?

- February 26, 2018
Customer retention has been a buzz-phrase in the automotive industry for quite some time now. Customer retention is essentially the ability of a company to retain its customers over a...
AMP for email

Google’s New AMP Formats for Email and How They Could Benefit Auto Dealers

- February 22, 2018
Many drivers struggle with remembering oil changes and service tune-ups for their vehicles causing improper maintenance. Unfortunately, we can't always remember everything and if someone does remember it's time for...
data

Unlock the Data Within Your Dealership

- February 15, 2018
The automotive industry is jam-packed with data that allows dealerships to continue on improving. However, there can be a number of situations when the data that is being collected is...


CBT News
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