How training new hires impacts your bottom line
We all know service revenue is important to a dealership's bottom line, especially now in what some are calling a "plateau" in new car sales. The stats that show the...
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
customer retention
WardsAuto: Customer Retention Comes in Different F&I Packages at Dealerships
Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships.
“The National Automobile Dealers Assn. shows that every time a customer walks in...
Increase customer retention with this simple step
On today’s Tip of the Day, Brian Pasch tells you how to increase customer retention rate and CSI by implementing this simple step at you dealership.
Build Planned Retention Program and Drive Service Volumes
Drive Customer Retention to Your Dealership
By: Ryan Williams
If you’re serious about growing customer retention and service sales, perhaps it’s time to put into play a strategy that many dealers point...
Connecting With Your Customers
Don't skip this in your Service Drive
By John Fairchild
When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...
Joe Verde on talking the talk
Talking the talk or are you actually walking the walk? Joe Verde tells you how to make customers for life.
The average dealership has less than five percent of sales coming...
CBT News – December 1, 2015
On today's show:
Tim Kintz, President of the Kintz Group, shares his secret to recruiting good people
Are you missing out on leads due to a flawed chat system?
Why more...
CBT News – August 26, 2015
On today's show:
PCG Consulting CEO Glenn Pasch on the online digital marketing course that's perfect for your busy schedule
John Sternal, Director of PR and Social Media at Merit...
CBT News – August 7, 2015
On today's show:
- Scott Pechstein, VP of Sales at Autobytel, explains why you should consider gross when it comes to ROI
- Alex Miller, Manager of OEM Platform Division at AutoAlert,...
CBT News – August 03, 2015
On today's show:
- Alex Miller of AutoAlert discusses the latest trends in data mining and customer retention
- Sales Tip of the Day with Curt Zondervan on understanding customer desires, brought to...
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