TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%
TSLA381.6308.83%
GM76.8900.27%
F12.080-0.16%
RIVN16.4000.34%
CYD41.2101.13%
HMC24.3400.34%
TM192.6201.36%
CVNA395.995-0.595%
PAG171.520-0.14%
LAD290.120-0.88%
AN212.3806.69%
GPI356.8707.66%
ABG203.6902.3%
SAH78.7505.44%


customer retention

one-price selling

The biggest advantage for dealers who use one-price selling – Mark Rikess

- November 3, 2020
As dealers continue to navigate the COVID-19 pandemic and digital retailing, more are finding than an easy, frictionless experience for the consumer is the way to go. On today’s show,...
Sales & Marketing Auto News
web traffic

Tips to turn high-intent web traffic into sales

- October 5, 2020
Your automated marketing plan with SEO, geo-fencing, paid ads, and customer retention drives thousands of high-intent web traffic to fill out forms and provide information. But why aren't they turning...
Sales & Marketing Auto News
auto industry

CBT Automotive Newscast: August 14, 2020

- August 14, 2020
Today's Featured Interview: Prime Automotive CEO Todd Skelton on How Business Has Changed in the Last 6 Months Prime Automotive Group was growing tremendously before the COVID-19 outbreak. CEO Todd Skelton was...
Daily Newscast Headlines
customers

Tips for Retaining Customers Amid the COVID-19 Pandemic

- August 14, 2020
There is no doubt in anyone’s mind that the COVID-19 pandemic has greatly impacted businesses and consumers in a way most people would have never expected. Businesses of all forms...
Management & Leadership Auto News
service

Bill Springer on What Consumers Value Most in the Service Department

- August 13, 2020
DriveSure surveyed nearly 2,000 vehicle owners to find out what it takes to retain their service business at car dealerships and Bill Springer, President of DriveSure is here to discuss...
Fixed-Ops Auto News
Subaru

Subaru Tops J.D. Power Automotive Brand Loyalty Study Again

- July 17, 2020
For the second year in a row, Subaru ranks highest in mainstream brand loyalty, according to J.D. Power’s 2020 U.S. Automotive Loyalty Study. Subaru owners who are trading in or...
Sales & Marketing Auto News
customer

The Most Profitable Business Strategy Is Your Current Customer Base!

- February 26, 2020
Almost Every Dealer, CEO, President VP of Sales and Manager that I speak to these days in the automotive dealership business constantly emphasizes building processes, technologies and expertise for acquiring...
Sales & Marketing Auto News
service appointment

How to Maximize the Service Appointment Process and Retain More Customers

- December 16, 2019
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how managers can use the service appointment...
Daily Newscast
ads

Is Your Marketing Budget Ballooning? Here are Four Ways to Cut Marketing Costs Per Car Sold

- October 1, 2019
It is an understatement to say that marketing has become a pivotal part of the sales process. Years ago, ads and billboards did the trick. Now, dealership marketing teams can...
Sales & Marketing Auto News
customer retention

Customer Retention: They Have to Like You

- May 7, 2019
From dealership standpoint, customer retention for the long term is totally dependent on personal relationships with your staff. The question “Would you take your car to the dealer for a repair...
Fixed-Ops Auto News

Latest Articles

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CBT News
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