TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Customer Experience

credit-perfect payments

OfferLogix partners with Equifax to provide vendors with credit-perfect payments – Aaron Bickart | EVP

- June 21, 2022
OfferLogix has a history of enabling seamless customer experiences with their penny-perfect payments, and now they have a new partnership sure to take things to the next level. Joining Inside...
F&I Publishing Partners
customer retention

How to foster outstanding customer retention at your dealership – Paul Burkemper | Vinsyt

- June 15, 2022
Car dealers have learned now, more than ever, about the importance of customer retention within their dealerships. Today on Inside Automotive, we're joined by Paul Burkemper, Co-Founder and CEO of...
Sales & Marketing Daily Automotive News
Carvana

4 lessons car dealers can learn from Carvana’s missteps

- May 19, 2022
Carvana has been in the news for all the wrong reasons this year. A blockbuster agreement to purchase ADESA U.S. has been completed, but what should have been a watershed...
Management & Leadership Articles
penny-perfect payments

Why penny-perfect payments are vital to the car buying experience – Aaron Bickart | EVP at OfferLogix

- May 17, 2022
Are you looking for ways to increase your bottom line? You may want to start by looking at your customer experience and digital retailing solutions. Today on Inside Automotive, we're...
Sales & Marketing Publishing Partners
Polly

How digital auto insurance can enhance the customer experience at your dealership – Jay Hicks | Polly

- May 17, 2022
Today, it's all about providing a great customer experience in all areas of the sales process while also increasing your bottom line. Joining us in the studio is Jay Hicks,...
F&I Publishing Partners
digital communication

How to unlock the power of digital communication tech with Digital Air Strike CEO Alexi Venneri

- May 9, 2022
Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Communicating with car buyers today is about more than showing and selling a product—it's about establishing long-term relationships and building...
Sales & Marketing Publishing Partners
service customers

8 strategies for winning over out-of-warranty service customers

- May 5, 2022
While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in 2020 – the number of annual...
Fixed-Ops Articles
Shep Hyken

The 3 most vital elements of customer service today with Shep Hyken

- April 28, 2022
Shep Hyken, customer experience expert and New York Times best-selling author, recently released the 2022 Achieving Customer Amazement Study. This study surveys consumers to learn more about their preferences and habits. Shep joins...
Sales & Marketing Featured

The key to managing customer expectations in times of uncertainty

- April 21, 2022
At a time of steep pricing hikes and supply chain issues, how are consumers managing? Today on Inside Automotive, we’re pleased to welcome back Jeff Shore, sales trainer, keynote speaker,...
Sales & Marketing Featured
penny-perfect payments

Achieve the ultimate customer experience with penny-perfect payments – Aaron Bickart | EVP at OfferLogix

- April 19, 2022
Today on Inside Automotive, we're pleased to welcome back Aaron Bickart, Executive Vice President and General Manager at OfferLogix, to discuss why penny-perfect payments are essential to the customer buying...
Sales & Marketing Publishing Partners

Latest Articles
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CBT News
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