TSLA405.03916.1387%
GM82.1604.11%
F12.9850.5451%
RIVN17.3400.45%
CYD42.9850.6631%
HMC25.3150.955%
TM219.1256.265%
CVNA392.44530.20501%
PAG163.0006.98%
LAD287.59012.71951%
AN208.61010.32%
GPI352.67017.19001%
ABG213.8959.805%
SAH71.2203.85%
TSLA405.03916.1387%
GM82.1604.11%
F12.9850.5451%
RIVN17.3400.45%
CYD42.9850.6631%
HMC25.3150.955%
TM219.1256.265%
CVNA392.44530.20501%
PAG163.0006.98%
LAD287.59012.71951%
AN208.61010.32%
GPI352.67017.19001%
ABG213.8959.805%
SAH71.2203.85%
TSLA405.03916.1387%
GM82.1604.11%
F12.9850.5451%
RIVN17.3400.45%
CYD42.9850.6631%
HMC25.3150.955%
TM219.1256.265%
CVNA392.44530.20501%
PAG163.0006.98%
LAD287.59012.71951%
AN208.61010.32%
GPI352.67017.19001%
ABG213.8959.805%
SAH71.2203.85%


CSI

Chris Kari, dealer principal at Kari Toyota in Superior, Wisconsin, spoke with CBT News about how he turned a last-ditch effort to curb fleet costs into a money-making rental program.

Q&A with Toyota dealer Chris Kari: Can daily rentals make fleet programs profit centers?

- April 26, 2023
The cost of courtesy loaner fleets presents a familiar challenge for every dealer: Spend on cars that can win customers and increase some RO values, or save on fleet costs...
Sales & Marketing Articles
F&I

Show & sell: How to lean into online F&I education

- January 5, 2023
Two of the larger generations of car buyers are practically living online. Millennials and Gen Z research everything to not only find the best deal but to make sure they...
F&I Articles
data

Data analytics in F&I – Remember, humans are behind the numbers

- October 18, 2022
When dealerships use data to take a more granular look at how the different departments are performing, it can uncover a lot – positive and negative. How much of a...
F&I Articles
customer surveys

Are customer surveys actually hurting the overall customer experience? It depends

- September 15, 2022
Car dealers rely heavily on acquiring and improving customer feedback, but could those customer surveys hurt the overall experience? Joining us on CBT Now to discuss the findings from the...
Sales & Marketing CBT Now

Don’t let band-aid solutions compromise your CSI – Jennifer Suzuki | eDealer Solutions

- April 8, 2022
Today on Inside Automotive, we discuss client retention in the service department with Jennifer Suzuki, President of eDealer Solutions and acclaimed sales trainer. Jennifer focuses on strengthening sales teams' mentality and processes....
Fixed-Ops Featured
women

How to attract and retain more women in F&I in 2022

- March 14, 2022
March is International Women’s Month and probably the perfect time to look at how the F&I market looks for women in F&I. 2022 is bringing many challenges to the automotive...
F&I Articles
Brooks

Insignia Group’s James Brooks shares how dealers can increase their bottom line

- November 29, 2021
How are you increasing your sales and bottom line going into the new year? If you haven’t considered personalization and accessories as a source, you may be missing out on...
Featured Fixed-Ops
time

Use preloaded ancillary bundles to give F&I more time, more profit

- November 10, 2021
In the dealership, time is everything. Your staff needs time to sell the car, appraise the trade, and work the deal. Time truly is money. When F&I managers have a huge menu...
F&I Articles
service

Don Reed on key strategies to help your service team get the highest ROIs

- November 8, 2021
Have you purchased equipment for your service team that isn’t being used? Or maybe it just isn’t being used as often as it should be? You’re not alone. Dealers often...
Fixed-Ops Featured
inventory

Tips for managing lean parts inventory

- November 16, 2020
For all dealerships, the parts department is as much of a gamble as new car sales. Ordering for inventory is a necessity to ensure customer satisfaction in both retail parts...
Articles Management & Leadership

Latest Articles
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GM leans on global supply, VW ends U.S. EV output, March sales surge tightens inventory

GM leans on global production to supply U.S. market amid cost pressures
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Volkswagen ends U.S. EV output, triggering $600 million financial hit 
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March sales surge tightens inventory, affordability gaps persist
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Independent shops are gaining ground, but dealerships retain advantages in expertise, loyalty, and digital tools: New CDK Service Shopper 5.0 survey shows
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Independent shops gain ground as dealerships face mounting pressure

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TrueCar achieves profitability and calls for a new standard in automotive pricing
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TrueCar achieves profitability and calls for a new standard in automotive pricing

Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
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Stellantis, Microsoft deepen alliance to supercharge AI and cybersecurity capabilities 
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Pentagon boosts weapons production with automakers, Ford unifies EV strategy, Tesla outlook improves


CBT News
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