TSLA382.450-8.61%
GM77.135-0.585%
F14.3950.205%
RIVN17.085-0.005%
CYD44.450-0.265%
HMC28.255-0.515%
TM177.965-1.795%
CVNA70.110-0.55%
PAG202.110-2.63%
LAD334.750-4.41%
AN206.650-2.35%
GPI326.270-5.35001%
ABG221.185-5.475%
SAH99.750-2.97%
TSLA382.450-8.61%
GM77.135-0.585%
F14.3950.205%
RIVN17.085-0.005%
CYD44.450-0.265%
HMC28.255-0.515%
TM177.965-1.795%
CVNA70.110-0.55%
PAG202.110-2.63%
LAD334.750-4.41%
AN206.650-2.35%
GPI326.270-5.35001%
ABG221.185-5.475%
SAH99.750-2.97%
TSLA382.450-8.61%
GM77.135-0.585%
F14.3950.205%
RIVN17.085-0.005%
CYD44.450-0.265%
HMC28.255-0.515%
TM177.965-1.795%
CVNA70.110-0.55%
PAG202.110-2.63%
LAD334.750-4.41%
AN206.650-2.35%
GPI326.270-5.35001%
ABG221.185-5.475%
SAH99.750-2.97%


CBT News

How to make F&I meetings a home run for everyone

- October 19, 2023
Who likes meetings? Not many of you reading this right now have department meetings at the top of your list of fun things to deal with every day at the...
Encouraging a culture of creativity and innovation within your organization makes employees feel much more comfortable sharing new ideas.

Fostering a culture of creativity to drive innovation in your dealership

- October 18, 2023
As with most sectors, the automotive industry must continue to come up with creative solutions and groundbreaking innovations to keep consumers happy. Professionals in the automotive retail industry have to...
Providing tailored, personalized suggestions based on a user’s browsing history, mobile apps can make customers feel appreciated and understood.

Leveraging mobile apps for improved customer engagement in dealerships

- October 18, 2023
On any given day in your dealership, a mechanic will grapple with diagnosing a perplexing issue in a customer’s vehicle. A tool that swiftly and accurately solves the mystery would...
Unlock the secrets to hiring Gen Z in F&I roles. Dive into their motivations, tech expectations, and how dealerships can adapt for success.

How to be ready for Gen Z F&I applicants

- October 17, 2023
If your dealership has been making a concerted effort to hire more from the Gen Z pool of job seekers for your F&I positions, there are a few key things...
By showcasing your EV knowledge, you can help electric car buyers have a more pleasant and effective experience on your sales floor.

What do electric car buyers want to know before the purchase?

- October 16, 2023
The car sales process has changed a lot in the last 15 to 20 years. Cars themselves have changed quite a bit in the same time period. With the introduction...

Time: your most precious, most perishable, and most profitable product

- October 12, 2023
I was introduced to a new term recently, “aftersales.” After 40+ years in the automotive business I was unfamiliar with the word. Aftersales refers to anything sold to the customer...
To build trust and uphold ethical standards, automotive sales professionals should focus on these three vital elements.

Accelerating trust: How ethics can drive success in auto sales

- October 4, 2023
The automotive industry has long suffered from a lack of trust due to perceptions of dishonesty and aggressive sales tactics. In order to foster long-term success, it's essential for auto...
For dealers, the online car buying process is a fast-moving game. Trends and customer preferences are constantly changing.

It’s time to mystery shop your dealership’s online car buying process

- October 3, 2023
While you may use mystery shopping to assess your dealership’s in-person sales, do you take the same measures for online car buying? Failing to do so could be costing you...

Multi-point inspections: Bridging the gap between vehicle owners and technicians

- September 26, 2023
The multi-point inspection process, which has been around for over 100 years, has one central purpose: to sell additional maintenance services. Period. Granted, there are many secondary reasons to do...
Salesperson leverages her online presence to engage with car shoppers

Higher PVR starts with earlier online presence for F&I

- September 25, 2023
Dealerships who resisted the call in the past to start investing heavily into their online presence were finally forced to embrace this shift during the pandemic. Many only had sales...


CBT News
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