Will the automotive retail industry ever really go ‘back to normal?’
As soon as it all gets 'back to normal' is a phrase that we have heard time and time again throughout the COVID-19 pandemic. However, on the latest edition of...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
car dealers
Why Effective Labor Rate is the KPI car dealers should keep an eye on
Recently we discussed the top KPIs you should monitor to ensure maximum profit in the New Year. One of the most important to consider is the Effective Labor Rate. Maybe...
Managing risk in data collection and compliance
Instances of auto fraud are on the rise, and some are for incredibly costly transactions. A Texas man has been recently convicted of wire fraud and money laundering that included...
2021: Auto industry stories that made headlines
As always, this year has been an interesting one as the auto industry has continued to struggle with shortages and delays, but there have also been major announcements from automakers...
4 expert strategies for winning the service wars
Dealership service departments across the country are ill-equipped and ill-prepared to keep pace with surging repair demands. Tremendous growth opportunities are there for the taking. But only if your service...
What a rise in EV sales means for F&I long-term
The rise of the EV or electric vehicle has made an almost immediate impact on the automotive industry and on dealerships. They are sold with a different buyer in mind...
Five tips to improve employee retention
With challenges like COVID and lack of inventory, dealerships have had a tough year or two. And recently, the challenge of attracting and keeping employees is becoming an even more...
The 4 soft phone skills that will matter in 2022
When going on a first date, you wouldn’t show up looking like you just rolled out of bed, would you? Of course not! You'd go the extra mile to make...
New York dealers donate more than 2,000 winter coats in Operation Warm
‘Tis the season for giving. The Greater New York Automobile Dealers Association (GNYADA) has raised over $60,000 that will be used to purchase more than 2,000 warm winter jackets for...
Rethinking auto recalls: avoiding common obstacles and driving campaign completion
According to Stout’s Automotive Defect & Recall Report, 28 million cars in the U.S. had an open recall in 2020. And Auto Alliance reports that while 83% of new vehicles...
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